EPC Improvements Reviews

Name: EPC Improvements
Address: 15-17 Russell Way, Chelmsford, Chelmsford
Rating: 4.70

4.7 Rating 165 Reviews

94 %

of reviewers recommend EPC Improvements

Company Reviews

Metrics

Info

4.7

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About EPC Improvements:

Providing renewable technologies to domestic and commercial projects

Visit Website

Phone:

01245408792

Email:

info@epc-improvements.co.uk

Location:

15-17 Russell Way,
Chelmsford
Chelmsford
CM1 3AA

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EPC Improvements 5 star review on 2nd December 2022

Sarah R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would award 5 stars for the initial survey and installation but only 2/3 stars for resolving problems. There was a problem with completing the installation whilst on-site , but it was resolved next day. There has since been problems with the system not functioning correctly. I.E. home going cold. Made appointment for visit, no show ., contacted EPC and on 3 occasions advised I would receive call back which did not happen. Still waiting for call back and problem to be resolved!”

Helpful Report

Posted 2 years ago

“Communication is ok but could be more pro-active. For instance I am paying a monthly direct debit for annual service cover. I have advised of a small problem with the cylinder overflow dripping - but several months later I have not been contacted. If it was a more serious problem I would chase.”

Helpful Report

Posted 3 years ago

Hi Peter, Thankyou for your review, Megan from our administration team will be in touch with you shortly to help with the issue you're experiencing.

Posted 3 years ago

EPC Improvements is rated 4.7 based on 165 reviews