I've had my heat pump installed for about 2 years now and initially had some minor problems but they were soon sorted by James at EPC. The install was very swift despite being not an easy one and the installers were very tidy and did a neat job lagging and hiding the extra pipes needed. I've been over the moon with my decision to both install a heat pump and to have chosen EPC to do the install. Over the winter period the whole house is warm and cosy without costing me a fortune. Mark from EPC has just completed an annual service for me, it's good value for money if you pay by monthly installments, he did a great job explaining what he was doing and why. Mark also went over and above what I've experienced from British Gas with my old gas boiler in improving things further with advice on insulation of my install, as it's in an unheated garage, he also went outside and put extra insulation in places which is something he didn't have to do but I really do admire his tenacity in wanting my install to be just perfect. I've been talking to and showing my neighbour my install as they want a heat pump as well and I highly recommend EPC to them.