Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.19

4.2 Rating 3,485 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fortunatly not used you yet ,but all i can say .the price is perfect”

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Posted 6 years ago

“I haven't any opinions yet as this is my first year with you.”

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Posted 6 years ago

“Ive never had to use your services so I cannot comment as yet.”

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Posted 6 years ago

“It takes a long time for calls to be answered when you have to call for any reason, this can be distressing in an emergency. I have also been in a situation when i did get through when I broke down and was on hold then the phone cut off. If this continues I will not renew again.”

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Posted 6 years ago

“Great service, knowledgable and courteous, but on two occasions it look 30 and 35 minutes to be answered on the telephone. Would suggest, in line with some companies, how many in the queue is one, and some companies give an approximately how long.”

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Posted 6 years ago

“Havent used the service so far also not yet heard my renewal as been accepted”

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Posted 6 years ago

“They attended very quickly. However I did have concern regarding the recovery!!!! When he arrived in the flat bed lorry, I asked him if he was going to try and get the vehicle started, no attempt was made to fix the problem, he stated that he did not have parts and if it did he could not fix it, he was very off hand at my request. He put my car on the flat bed and took it to my designated garage, who then examined the car.”

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Posted 6 years ago

“The renewal should have been nice and simple, but instead I ended up with two policies and was charged twice. However, the refund was issued promptly, so I am relatively happy with the service.”

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Posted 6 years ago

“I tried to contact you last week 4days in a row to sign up again.but all l got was put on hold for 10-15mins.at one stage l was on answer machine then started ringing and went back to answering machine.I would hate to think if I was in a real Emergency.”

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Posted 6 years ago

“That they did phone me after it had taken more than 20 minutes to get through on the phone after which i hung up and sent an email.”

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Posted 6 years ago

“I haven’t had to use the service yet, new yearly quote was higher than expected but contacted them and they brought it down to a favourable price.”

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Posted 6 years ago

“I am delighted to try out this policy and see how the service goes....although I got charged extra for my car. 😐”

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Posted 6 years ago

“Good price have not had to use them yet.so can not comment on service.”

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Posted 6 years ago

“Yes it did the only is you can only call out 6 times the only thing if is if you should call out more than 6 if its not a silley thing”

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Posted 6 years ago

“The administration staff were efficient and friendly however the mechanic could speak very little English. . Normally, the mechanics are lovely but he was abrupt and in a rush. To be fair that could have been the work load he was given.”

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Posted 6 years ago

“not yet had cause to use your services so I cannot comment in performance.”

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Posted 6 years ago

“The lady U spoke to to renew was lovely, but the waiting time to reach her was not acceptable. Since it's the same number for breakdowns, as renewals, if I'd broken down I would have been even more annoyed.”

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Posted 6 years ago

“I wanted to change vehicle so you wanted to charge me.”

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Posted 7 years ago

“They haven't yet, I am a new client and can only be of value or not should I ever have need to call upon their assistance.”

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Posted 7 years ago

“Even though I had breakdown with you last year when my car was 11 years old I was charged an extra £15 this year because my car was over 10 years old ??”

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Posted 7 years ago

Emergency Assist Ltd is rated 4.2 based on 3,485 reviews