Emergency Assist Ltd Reviews

4.2 Rating 3,423 Reviews
84 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
I can only comment on setting up my breakdown and renewing it which for me was quite easy and quick to do. I've been very lucky and haven't had to use my cover but if I have to hopefully will get a good response
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Posted 5 years ago
Haven’t had cause to use them yet, the service is very good and the price which being a pensioner helps very much.
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Posted 5 years ago
Haven't had to use yet! But good price and quick to apply for
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Posted 5 years ago
I can’t say much at this time as I haven’t used the services yet but from the good reviews I have read I hope they are as good as they seem
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Posted 5 years ago
Very long time on hold when I phoned. Once I was connected the call handler was very helpful. I would be concerned if there was this much delay if I had needed roadside assistance though I am not sure if there is a different number to call and if the waiting time would be quicker
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Posted 5 years ago
other than having to wait about 10 minutes on the phone when renewing my cover I have no issues at all..overall very good.
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Posted 5 years ago
So far have not used the service but would say that when I 'phoned to renew the policy the lady I spoke to was most helpful
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Posted 5 years ago
Good online service
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Posted 5 years ago
Great price and cover. Took a while for call to get through but very helpful staff , happy with service for the cost
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Posted 5 years ago
I haven't had to use it yet luckily but knowing I have peace of mind in case I break down for very little money each year compared to the large companies it's worth it.
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Posted 5 years ago
Thankfully never had to use my cover but from what I'm told very good service so only 4 stars for now
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Posted 5 years ago
only had to use them once when my sons clutch went, had a bit of a wait but other than that i was pleased with the service particularly for the money i pay
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Posted 5 years ago
Never had to use ie so cannot rate 'verygood'. Would like an option to recover the vehicle to choice without the 25 mile limit
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Posted 5 years ago
I gave 4 as it takes a long time for call to be answered otherwise first class
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Posted 5 years ago
I’d have preferred an option to have a paper copy sent as I don’t have a printer
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Posted 5 years ago
Booking and paying for the policy was easy. I did have to call them out once to my home. I had a bit of a wait but the man was very helpful and polite when he arrived.
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Posted 5 years ago
There has been only one occasion when I considered making actual use of the service, this when I assumed my car's battery to be flat (I sometimes forget to switch off the lights or whatever!) and made an enquiry for assistance but was advised that the service did not provide for a flat battery problem (near home). Surprising? Shocking even? For that reason alone I might reasonably have scored the service "Very Poor". Against that, I've not experienced actual service being provided so been unable to judge such as time taken to attend. Ultimately though, there is no getting away from the fact that the annual subscription charge is, by any standards, so very reasonable that, until such time as I experience actual bad service in operation, I'm happy to run with it and consider that it appears to offer at least a "Good" rating from me!!
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Posted 5 years ago
Haven't had to use your services, but I'm sure you will be great?
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Posted 5 years ago
I am happy with the service but when it comes to renewal you can spend too long on the phone waiting - I nearly went with someone else When you work full time this is not good - you need extended working hours
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Posted 5 years ago
difficult to review as i have not used the service yet though the price and the admin seem very good
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Posted 5 years ago
Emergency Assist Ltd is rated 4.2 based on 3,423 reviews