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Emergency Assist Ltd Reviews

4.2 Rating 3,485 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
The membership fee, although I have not had to use you so far.
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Posted 6 years ago
Having just joined this company my new car ended up with 3 problems in less that that number of weeks. They were very efficient, picked up the car in a huge transporter and we went straight to a well know garage of my choice. I haven't had any problems since then which is 3 years but I would expect the same service and certainly equal to other companies I have used, better that others and much less cost.
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Posted 6 years ago
This is my second year with Emergency Assist, thankfully I've not had reason to require their services yet, so I'm unable to comment on response times etc. Their renewal quote was more expensive than i anticipated but still reasonable in comparison to other 'big name' breakdown companies
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Posted 6 years ago
Renewal of policy straightforward
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Posted 6 years ago
I find you committed to members. I am concerned about how to cancel my payment should I stop driving.
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Posted 6 years ago
Did not e-mailed mail when they said but when I rang up it came through straight away so really could not fault them
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Posted 6 years ago
was very easy to purchase over the internet,great price for the level of cover,have not needed to call them out yet so we will see,but hopefully not.
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Posted 6 years ago
Unfortunately it took a 5 hour wait for the recovery vehicle to arrive. There was no phone calls from yourselves letting me know there was a problem. I had to keep ringing you but was told different reasons on each occasion. Once the car was collected everything went smoothly. This is my first and only call on your services to date.
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Posted 6 years ago
i have never had to claim but i am glad they are at the end of the phone if i need them very good
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Posted 6 years ago
The price quoted was good and the service given was professional and polite
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Posted 6 years ago
Ease of renewal. I've never had to use your service so cannot comment on that.
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Posted 6 years ago
Breakdown motor were quick on response thank you
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Posted 6 years ago
competetive price
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Posted 6 years ago
Had a quick response when I needed them
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Posted 6 years ago
after your failure to take payment from my account for breakdown insurance renewal and my further attempts online were unsuccesful on leaving my phone number you quickly phoned me and my cover has been renewed,
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Posted 6 years ago
They have been helpful on the phone at a time that can be stressful! (As a woman on her own travelling). The companies they send out have all been helpful and professional, AND managed to sort my old car out even if it is taking it to my local garage! I have only called them when close to home, so I’m hoping the service will be just as good when on a longer journey!
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Posted 6 years ago
i never used your service .
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Posted 6 years ago
Been with them for 3 years since my bells and whistles purchase from Groupon. Used them a couple of times with no problems or complaints. Called customer services for vehicle changes and payments and the staff were friendly and helpful. Highly recommended.
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Posted 6 years ago
Had breakdown last year - battery problems! Waited quite long time about an hour but recovery/assistance vehicle which arrived, person inside went out of his way to deal with my problematic motorcar. Exceptional help and politeness! That's why am going with you again, as if in the future have another breakdown receive same standard. Just hope that the wait next time is a little quicker, as weather was quite cold.
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Posted 6 years ago
Easy to get hold of a assistant when I need help.
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Posted 6 years ago
Emergency Assist Ltd is rated 4.2 based on 3,485 reviews