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Element Replacement Ltd Reviews

4.9 Rating 7,750 Reviews
99 %
of reviewers recommend Element Replacement Ltd
Company Reviews Metrics Info
4.9
Based on 7,750 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Element Replacement Ltd Reviews
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Phone:

0151 448 1201

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John
Verified Buyer
“Very straight forward”
Helpful Report
Posted 9 years ago
David
Verified Buyer
“Good service. Wasn't sure which element I needed so I phoned them up and they helped me out. Phoned up on a Friday afternoon and I payed extra for next day delivery and sure enough it arrived Saturday lunch time. I would say the oven is working better now than when it was new!”
Helpful Report
Posted 9 years ago
Timothy
Verified Buyer
“Fast delivery, well priced, easy to find what you need, good level of technical info, installation guidance. Packing seemed a little less robust than I expected but the element was not damaged so I assume it is good enough. Will use Element Replacement again.”
Helpful Report
Posted 9 years ago
Michel
Verified Buyer
“Delivery time was great. Price (including shipping) was sufficiently lower than manufacturer price to make purchase worthwhile. I was somewhat astounded at the lack of protective packaging for an item being sent internationally however. All in all, I would purchase again though if needed and would recommend you to others without question.”
Helpful Report
Posted 9 years ago
Andrew
Verified Buyer
“e-mails to let me know the current status of my order, the dispatch and en-route details were very good. I would recommend this company and use them again in future.”
Helpful Report
Posted 9 years ago
Mark
Verified Buyer
“Correct item swiftly delivered”
Helpful Report
Posted 9 years ago
Steve
Verified Buyer
“Fast and Efficient service. And the best part about this; is that the element that was sent out was the correct one”
Helpful Report
Posted 9 years ago
Jerry
Verified Buyer
“Nothing wrong with the element, but found out after fitting that the oven itself was completely dead, so element is surplus to requirements.”
Helpful Report
Posted 9 years ago
Liz
Verified Buyer
“As described quick delivery would use this firm again”
Helpful Report
Posted 9 years ago
Janice
Verified Buyer
“Purchased an element which was relatively easy to identify as I had the model number, delivery was quick and no problems when fitted. However one point I would like to mention was that I was trying to find an oven bulb in the parts and accessories section and found it impossible.”
Helpful Report
Posted 10 years ago
NOBBY
Verified Buyer
“Very good customer service. I made a mistake with my delivery address (I used my old address..numpty) and they where happy to change the address before the product was dispatched. I know where I'm coming next time for parts. My wife has let me out of the dog house now that the oven is working again. Thanks again for the swift delivery.”
Helpful Report
Posted 10 years ago
Ian
Verified Buyer
“It fitted perfectly and it gets hot.......what more can I say! Speedy delivery!”
Helpful Report
Posted 10 years ago
Chris
Verified Buyer
“The web site was clear and informative. It helped me select the correct element. Delivery took a while but arrived in good order and was the perfect fit. I would use them again”
Helpful Report
Posted 10 years ago
Brenda
Verified Buyer
“The product I ordered (cooker element) arrived on time, but I was disappointed with the packaging which was flimsy, the packaging charge price I paid, I would have expected something packaged more securely. Otherwise I was happy with the item.”
Helpful Report
Posted 10 years ago
Hassan
Verified Buyer
“As good as expected”
Helpful Report
Posted 10 years ago
I
Verified Buyer
“Element arrived quickly but had incorrect brackets for my grill.... Was ok otherwise, I swapped the brackets over from the old on as I needed It working asap.”
Helpful Report
Posted 10 years ago
Colin
Verified Buyer
“Very good service thank you very much”
Helpful Report
Posted 10 years ago
Anonymous
Verified Buyer
“Excellent service , I received the element the day after I had purchased it . The person on the phone was also very helpful . The only issue I had was that there were no fitting instructions with this replacement part (poor)”
Helpful Report
Posted 10 years ago
Trevor.E.
Verified Buyer
“Response was v.good and spare part came quickly. Unfortunately the fan element indicated for our Neff Oven was incorrect it indicated a 'circular' fan element but a 'horse-shoe' shaped element was required. (To be fair we hadn't dismantled the element before requesting the spare) I'm returning the part today. Having obtained and fitted the one I required. Thank you.”
Helpful Report
Posted 10 years ago
David
Verified Buyer
“Very happy with the overall buying experience from this site, good prices and prompt delivery, thank you”
Helpful Report
Posted 10 years ago
Element Replacement Ltd is rated 4.9 based on 7,750 reviews
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