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The Electric Tobacconist Reviews

4.9 Rating 39,010 Reviews
99 %
of reviewers recommend The Electric Tobacconist
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The Electric Tobacconist 5 star review on 13th September 2026
Shigeyuki I
The Electric Tobacconist 5 star review on 28th August 2026
William W
The Electric Tobacconist 5 star review on 22nd August 2026
Philip S
The Electric Tobacconist 5 star review on 20th August 2026
Eileen B
The Electric Tobacconist 5 star review on 20th August 2026
Jason M
The Electric Tobacconist 5 star review on 17th August 2026
Edwina F
The Electric Tobacconist 5 star review on 16th August 2026
Mrs Valerie H
1083
Anonymous
Anonymous  // 01/01/2019
My first order with Electric Tobacconist uk after a couple of bad experiences with other companies. What a refreshing change! The website was easy to navigate and my order arrived promptly with exactly what I ordered! The price was good too.. I will definitely be using them from now on!
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Posted 2 years ago
Quick and efficient service
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Posted 2 years ago
Delivery on time, excellent service.
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Posted 2 years ago
Very helpful. Very quick delivery. Very fair
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Posted 2 years ago
Great service easy to use website great value excellent products and free shipping great company
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Posted 2 years ago
Great team, loyalty and fast service
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Posted 2 years ago
Contact centre very un helpful. Delivery extremely poor.
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Posted 2 years ago
Hi Usha, thanks for taking the time to leave a review, I am sorry to hear the experience did not meet your expectations. Upon reviewing the correspondence between you and our Customer Support Team, we understand that you requested a change in your delivery method after your order had already been dispatched. Regrettably, once orders leave our warehouse, we are unable to accommodate such requests. Best Regards, ET Team
Posted 2 years ago
Electric Tobacconist? Well they deliver next day, for free! It's easy to order. They offer a huge product range but don't swamp you with promotional emails. Should you need to phone (unlikely), they answer, are pleasant and helpful. Oh yes, they also offer excellent value.
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Posted 2 years ago
After a problem with the courier ( packagegoing awol), I contacted ET and it was resolved within 24 hours. Excellent customer service
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Posted 2 years ago
I have been using this company for quite some time now and I`ve got to know it as being very reliable . I would`nt use any other ! It`s a great service and very quick delivery.
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Posted 2 years ago
Great service, very quick delivery. Very happy and will return to repurchase
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Posted 2 years ago
I have been ordering my products from Electronic Tobacconist for a few years now and every single order has been received the next working day, 100% correct and good quality. The website is very easy to navigate - I generally order the same each time and so the ‘order again’ facility makes this very simple and it often just takes 3 mins to log in, order & pay. Excellent company and service!
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Posted 2 years ago
Easy to order and reorder great service very quick delivery would definitely recommend.
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Posted 2 years ago
I’ve been ordering from here for a while now can’t fault them I haven’t had a cigarette for three years good value and delivery is excellent
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Posted 2 years ago
Very speedy delivery products arrived correctly very happy with my purchase will order from u again
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Posted 2 years ago
Easy site to use and prompt service. Reliable
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Posted 2 years ago
Good price discount,fast delivery,high range of products , Excellent Information of orders Recommended!
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Posted 2 years ago
I have used this service for over 12 months and the service is impeccable. They provide quality goods which are dispatched quickly with a turn around of around 24 hours. I have only once had an issue with an item and after contacting them by email, it was resolved immediately. Trustworthy service and highly recommended
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Posted 2 years ago
Lovely product…would certainly buy again. Quick delivery as well
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Posted 2 years ago
My orders are quickly delivered, the refillable vapes and quality of the vape liquids are excellent and would not hesitate to recommend them Thank you for the excellent service
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Posted 2 years ago
The Electric Tobacconist is rated 4.9 based on 39,010 reviews