“Great company. I have been using electronic tobacconist for a long time now and there are always good products with speedy delivery. I’ve had a couple of issues and they have been dealt with superbly. Also customer service is great.”
“Very swift deliveries, website easy to use with a wide range of products. I have used ET UK for a while now and have had a very good service overall and have had no issues that wasn't sorted out quickly”
Hi Carole, thanks for taking the time to leave us a review. We're sorry to hear that you're having trouble with a product and are experiencing difficulty contacting us. I can confirm the easiest way to get in touch with us is by submitting a ticket via the Help Desk on our website. However, one of our team members has now emailed you directly. We'll have this resolved for you as soon as possible. Best Regards - ET Team
“I wanted to make a return as the item wasn't to my liking. There were a couple of items damaged in transit and they were promptly replaced.
Return was made easy. Customer service responded immediately to my query. Great service!
They have a great variety of products. Would recommend over other suppliers I've used due to promptness and ease of the service.”
“ET , is my go to store. Forgotten or more like I can not recall. Allways fast delivery. Any issues sloved ASPB. A company that you can count on, and there are not many of those sort of things in life today. Good products, good price, good delivery and good seervice. What more do want?? or need ?? I give 10 out of 5, and I am hard to please. Give them ago,”
“Electric Tobacconist is the 1st and only place I shop for my vaping supplies. The site is great for having a look around for new flavors and vape kits. I prefer liquid salts and there is always plenty to chose from. Once ordered I have always received the next day. I can't fault Electric Tobacconist amazing service, prices and delivery 🙌”