“If this company can get everything so right why can’t most others I deal with. Apart from always having the best deals I can find your Customer Service is always perfect. Choosing free delivery usually means waiting a week. I ordered my Vapes late Friday afternoon and they arrived 9am Saturday morning. I will recommend this site to everyone and hope you get the recognition you deserve.”
“As a long standing customer of Electric Tobacconist UK, I can safely say they are the best online company I am aware of. The service is always fast and reliable with ultra rapid delivery. Their product range is wide and up to date and very good value for money. I particularly like the letter box friendly packaging used as well as their quick response to any Email querie. Overall I am happy to give 5 stars and a thank you for 'getting it right'.”
“I'm a returning customer and I really love the convenience you offer. Everything what I need in one place, great discounts and quick delivery. 100% recommend!”
“Web site is well developed, making it easy to access the products, considering a very wide range of them! Plenty of heated tobacco choices, it is not easy to find that in England!
I was very surprised with a quick dispatch and delivery as I have received my delivery 20 hours after I ordered. It arrived very well packaged! Will be ordering again.”
“Always had excellent service.
I use ET regularly and orders always arrive promptly.
On one occasion I needed to contact the customer care team. My message was answered quickly and my query resolved.
I would not hesitate to recommend.”
“I can not not fault this company for my logic compact refills
The company dispatches very quick and the last time I ordered one packet was sent out different to what I ordered and I reached out and told the company and they sent out another packet of the order I should of had and sent a returns label at their cost
Absolutely thrilled well done guys”
“I have always been happy with service from this website. So easy to navigate and really clear in the basket what you have ordered. Delivery within 24 hours. All the BLU products have been of good quality and flavours last until the end. Would definitely recommend.”
“Had been a previous customer at ET but switched to a different vape brand which they didn’t stock. Now they do and I’m back! Delivery usually within 24 hours and competitive pricing. So much more reliable than previous supplier.”