“always easyto order, they have a great range but I stickto the items I prefer which are always available. Good offers save me money and the postage is free and always on time.”
“I order twice a month even more sometimes, i have never had a priblem and delivery is fab next day by royal mail,best company i have found 100% massive thankyou”
“I order from this company frequently and am always impressed by the choice of products available and the delivery speed. Generally next day and packaged securely.”
“Always top notch service! Super fast delivery and products 5*.
Any queries there customer service is extremely good and get back to you super quick.
It’s a super ninja company fast and reliable!”
“As always it was so easy to order exactly what I wanted on the website. The order arrived, well packaged, the next day. A brilliant service thay I have used many times.”
Hi Leslie, thanks for taking the time to leave us a review. We're sorry to hear you're having some difficulty with some of your Vuse products. Please note that we are not Vuse ourselves; we are a stockist of their products. Unfortunately, we haven't received any communication from you regarding this issue. However, one of our Customer Service Team has now contacted you via email to provide further assistance. Best Regards - ET Team
“Best Supplier On The Market!
Buy ALL of my Vaping products from ET U.K. I’ve been a customer for coming up to two years.
Prices are great!
Customer service surpasses expectations!
Delivery is fast, free for my orders (over £10) never missed a delivery, usually always here the next working day, much more convenient (and often cheaper) than visiting a shop!
Absolutely recommend!”
“Have bought several batteries over the months and every now and then they are faulty, trying to get a firm response without going around the houses is impossible, then you have to submit a ticket and give reference numbers why? They are faulty why can’t I just send them back for you to test them and just replace them, I’ve now just ordered 2 more replacement batteries at my expense Again. Unhappy customer add a photo of what!”
Hi Karen, thanks for taking the time to leave us a review. We're sorry to hear you had some issues with your batteries. I've checked our system, and unfortunately, we haven't heard from you regarding this issue. You can easily contact us by submitting a ticket through our Help Desk. Your ET reference number is required so we can locate your order, and it allows us to provide a more efficient service. We offer a Freepost returns service for products that are suspected of being faulty. Once returned and confirmed faulty, we can arrange for a replacement to be sent out. Best Regards - ET Team
