“Delivery is quick. Communication is amazing, I ordered something and they emailed straight away to apologise that it was unavailable and offered alternatives. Products are always of great standards.”
“I have used this company for nearly four years and cannot recommend it enough. My friends and family now get their products from Electronic Tobacconist as well. Delivery is incredibly quick, there are always fantastic offers and deals, and quality is guaranteed. I wouldn't go anywhere else for my vaping needs!”
“The customer service team are excellent. A problem with faulty components was dealt with in a friendly way, and replacements were sent out immediately. Thank you.”
“After struggling to find a product which I was enjoying, I reached out to the support team, hoping they'd have the knowledge and ability to make informed suggestions by looking at my previous orders.
In just a few hours they responded with professionalism - and multiple suggestions (with direct links) to help.
Hopefully my delivery tomorrow (always fast delivery with ET) will satisfy me a lot more.
Thanks ET”
