“I've been using this company for quite a while now, I find the choice of product very good, the prices are very good and delivery is excellent, always next day delivery unless it's a Saturday order, I will continue to use this company and highly recommend them”
“Delivery was quick , and the device rechargeable and lovely colour, really easy to use and set up, however I did NOT like the device as a whole, i was really unhappy with it once i set it up the liquids did NOT TASTE NICE AT ALL , the coils burnt i would recommend only to use the branded coils for the vape, but the ones that came with it burnt and took me a while to change it and reset it up , then the vape coil over heated and became really hot. You must sit the head vape with juice in for 5 minutes before trying it. This gives it time to sink into the sponge. I was really unsatisfied the time it took up , i even went out to get proper salt brand juice but the time it took to sort out , just didn't expect. My friend had this vape and there one was very good and tasted amazing, so i was really unhappy that i had a bad experience and wasted £24 to then not be able to use and having to go out and buy another one that is better quality. Maybe i just got a broken one. If you get one 100% leave juice to sink in for 5-10 mins before even starting it and check it does not over heat. And to buy salt brands only hope this saved someone else time and money i haven't received a refund so down in pocket.”
Hi Keera, thanks for taking the time to leave us a review. From the information provided, it appears that the pod wasn't primed correctly before using. All refillable vape devices require 5 - 10 minutes of priming before use. Unfortunately, once a pod is burned from not being primed correctly it cannot be fixed and will need to be replaced. I can confirm the 3 free e-liquids that you chose with your kit are nicotine salt e-liquids and are compatible with this device. Our team has responded to your email and is awaiting your response. Please get back in touch and we can advise further. Best Regards - ET Team
“Overall service is first class. Simple to find product on the website, easy to place an order and arrange delivery and make payment. Notification of order despatch is excellent and delivery was received via Royal Mail in less than 24 hours of placing my order. WOW!”
“I am so pleased to have found a company I can trust to provide an excellent service 100% of the time.
Electric Tobacconist UK is unbelievably fast at delivering my order , sometimes the following day! Fantastic company!”
“Your delivery service is excellent. I use the 10 motives cartomisers which are pretty good & until recently their rechargeable batteries. These have now been replaced by ET batteries which are poor, some are duds on arrival & the pull on them is poor. Go back to 10 motives please.”
