“The customer service team are excellent. A problem with faulty components was dealt with in a friendly way, and replacements were sent out immediately. Thank you.”
“After struggling to find a product which I was enjoying, I reached out to the support team, hoping they'd have the knowledge and ability to make informed suggestions by looking at my previous orders.
In just a few hours they responded with professionalism - and multiple suggestions (with direct links) to help.
Hopefully my delivery tomorrow (always fast delivery with ET) will satisfy me a lot more.
Thanks ET”
“Absolutely great site, great service and great communication when I contacted them re multibuy query. The matter was resolved very speedily. Always happy, first class”
“I have been using Electric tobacconist UK for a while now and I have to the service has been excellent, fast delivery times with free shipping and a very large choice of products. 5 stars without a doubt.”
