“Electric Tobacconist is the 1st and only place I shop for my vaping supplies. The site is great for having a look around for new flavors and vape kits. I prefer liquid salts and there is always plenty to chose from. Once ordered I have always received the next day. I can't fault Electric Tobacconist amazing service, prices and delivery 🙌”
“Really impressed with this company. I have ordered a few times with them and I must say I have never had any issues. The website is so easy to use, always have excellent prices, delivery is super fast and I don't need to leave my home. If you've not tried them, you must, they are brilliant. Thank you”
Hi Raimonda, thanks for taking the time to leave us a review. We're sorry to hear you're having trouble with your IQOS ILUMA ONE kit. After checking our records, we couldn't find any prior communication from you regarding this matter. Please note that we do offer a Freepost returns service for products that may be faulty, which can be arranged by contacting us directly. Please get in touch with us via the Help Desk on our website, and one of our team members will be able to help you with this. Best Regards - ET Team
“The website is really easy to use and has a good range of products. It's easy to order as my previous orders are remembered. I also know exactly when my delivery is due as the service is very reliable. I would recommend E.T UK every time.”
“Have only had 1 problem in the years I've been using the site, which was sorted and an apology! So great customer service, super fast delivery, and great web site. And almost forgot great value for money and some great offers.”
“Excellent website. Easy to navigate. Prices very reasonable.
Great customer service when I thought there was a problem with the product.
I will be using again.”
