“An excellent range of products, I finally managed to find the procuct I had been searching for - and at a good price. Very easy to navigate website. I was astounded at the very fast speed of dispatch & delivery. Will only be purchasing from this supplier now.”
“Brilliant selection of all you could ask for, always very competitive prices, delivery is very quick as stated and never had any problems with orders. Fantastic service all round and would highly recommend.”
“I have ordered several times, but this time it is really disappointing. I placed an order on March 10th, totaling £290, but I have not received the goods today, March 18th. The customer service only responded once and said they would follow up for me! I would like to arrange a refund! But there was nothing anyone could do for me. Where was the goods? How to arrange refund?”
Hi Tammy,
Thank you for taking the time to leave a review. I am very sorry to learn that you have not yet received your order.
Our Customer Support Team is currently investigating this matter with our delivery partner to ascertain the whereabouts of your package. Due to the value of your order, we are required to conduct a thorough investigation before a resolution can be provided. Please accept our apologies for any inconvenience this may cause.
We anticipate receiving an update by tomorrow and kindly request that you allow until the end of the day tomorrow (19th March) for our team to be in touch with further information.
Best Regards,
Steph - ET Team
“E.T UK is my go to place for all my vaping needs. Website is easy to use, great range of products, great prices with lots of good deals & fast delivery.”
“I have used Electric Tobacconist a few times & will continue to do so,the prices are fair with a good choice of products & always next day delivery 😀”
“Brilliant company, I've found them to be 100% reliable with next day delivery to the address you choose. Only once have I needed to use customer service (my mistake) and they were quick to respond and resolve my problem efficiently and courteously. The web site is easy to navigate and order with a good selection of secure payment options. I highly recommend this company.”
“Experience range of products, great range of liquid flavours. Electric Tobacconist has a very easy to us website, ordering is easy and fuss free. Products are usually despatch on the same day. Easy to use and hassle free service, very efficient and reliable”
