“The service and products are great and arrive within a couple of days. I have been a happy customer till recently I purchased a smok v8 recently and it keeps leaking I have watched YouTube video to try and fix it but have been unsuccessful.”
“Love how easy it is to reorder the same products.
The delivery seems slower recently though, where I used to get orders in a day or two the last three times I’ve ordered it’s been nearly a week.”
“I had almost given up hope of ever finding my favourite flavour vape liquid again. Even the manufacturer didn't have any in stock, but Electric Tobacconist had it. It was very reasonably priced as well, and they were able to send me two bottles first class. Arrived quickly and I was thrilled with both the product and the service. I will be shopping with them again.”
“The service from the site is exceptional - really fast delivery but I do find that on occasion I’ve had a few duds in the packs and that they don’t always last very long.”
“Generally easy to order from. However I think next day delivery should be the standard delivery option and better packing at times. Last delivery had a number of damaged cartons”
“Good range of products, very efficient process of ordering, fast dispatch and delivery. Would deserve 5 stars if was doing better on product availability.”
“The best thing about Electric Tobacconist is the delivery service. Spookily good. The deal breaker for me is they use the postal service and not couriers - at least in my experience. The speed of deliveries is crazily fast. Last time I was shocked to see they sent the wrong thing - that had never happened before. And it hasn't happened still - I ordered the wrong thing. The reason for four and not five stars is their stock isn't always as I'd like and the "let me know when it's in stock" emails don't seem to get replies. It annoys me that starter kits for soon to be discontinued items are offered at a discount when ET know they will soon not be offered at all. At least tell us so we can make an informed decision. I will carry on being a customer.”
“I really like the Mango flavoured Halo vape juice in the strength 18mg. It has enough flavour to strength ratio. The delivery was also quick and good value as they have a deal of buying 4 for £10 instead of the usual 3 for £10 at the moment. Overall very good service and will continue to use them to purchase my vape juice.”