“Perfect , ordering 👌 fast delivery 👌 price 👌
Wondering where you been all my life, been paying high prices for the same product.
I supporting you cos you support me !!”
“Super easy navigation, really easy to re order from previous orders. Next day delivery and best of all free delivery, so many companies charge at least £5.00 delivery on most things. Products exactly what I require and fantastic value. Thankyou.”
“I had a rocky start with my order due to issues with the delivery company, which was quite frustrating. However, the situation quickly turned around thanks to the company's fast action and fantastic customer service. They resolved the problem efficiently, and when the product finally arrived, it was in great condition with beautiful packaging. Despite the initial hiccup, I'm very pleased with the overall experience and will definitely order from them again! :)
Happy Costumer here
Regards,
val”
Hi Valfer, thank you for taking the time to share your feedback. We are very sorry that your experience has not been as smooth as expected. This type of delivery issue is very uncommon, and we regret that this occurred on your first order. Once your order leaves our warehouse, delivery is managed by our courier, DPD. Please note that we only action ‘return to sender’ upon the customer’s request. Your support ticket remains open, and our team is actively investigating the issue. Rest assured, we will be in touch with an update shortly, and we are committed to resolving this for you as soon as possible. We apologise for the inconvenience and appreciate your patience. Best Regards - ET Team
“This company provides an exceptional service. They have a massive range of products, that are well presented on their easy to navigate website. Ordering and payment is simple. The orders are acknowledged and dispatched the same day. If there has ever been a problem with an item, it has been quickly resolved. I simply can't fault them and would highly recommend.”
“Perfection. Service is exceptional, with a great range of products priced well enough to experiment and find favourites. Easy to search for preferred kind of flavour, nicotine strength etc. too.”
“Extremely pleased with the product, very satisfied with the price of the four items that I regularly buy. The best part of ordering from the Electronic Tobacconist UK is the very prompt dispatch and delivery. Would recommend,”
“I have used your site for nearly 2 years and find the products and services excellant, all my orders are delivered very quickly and I have had no issues with any orders. I would happily recomend you to anyone and will continue to order from you.”
Hello, thank you for leaving us a review. We’re sorry to hear that Royal Mail experienced difficulties delivering your order. Unfortunately, delivery issues like this are beyond our control. Upon reviewing your order of 12 packs of cartomizers, we noticed that the package size may not fit through a standard letterbox. We understand that you have now scheduled a re-delivery for Saturday, October 5th, and we assure you that your order will reach you shortly. If you have any further questions or concerns, please don't hesitate to contact us. Best Regards - ET Team
