electricshop.com Reviews

Name: electricshop.com
Address: 27 The BroadwayDarkes Lane, Potters Bar, Hertfordshire
Rating: 4.93

4.9 Rating 11,532 Reviews

99 %

of reviewers recommend electricshop.com

Company Reviews

Metrics

Info

4.9

Based on 11,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01707 802030

Email:

sales@electricshop.com

Location:

27 The BroadwayDarkes Lane, Potters Bar
Hertfordshire
EN6 2HX

electricshop.com 5 star review on 9th January 2024

Mrs. Patricia Richards

electricshop.com 5 star review on 31st July 2022

Mr. Tavit Chamasanyan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Id ordered a Shark Self Emptying Hoover for my Partners Birthday. I wanted it as a Surprise so had the product ordered to my place of work. Unfortunately due to Banking Details not matching Delivery Details. They put the order on hold until further information was given. While worried at first they were fantastic to deal with via Phone & Email & the problem was quickly rectified & then the order was submitted without issue.. Very friendly & professional & made me feel comfortable in the moment of worry with the order being suspended also thanked me for being a returning customer to them”

Helpful Report

Posted 6 months ago

“I'm not satisfied. I paid for next day delivery. I lost a day of work waiting and I haven't received it yet. 5 days waiting,waiting Please reply. Customer paid cash for microwave + delivery fee.”

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Posted 6 months ago

Good evening Sorry to hear of an issue with delivery of your order Our customer services team will contact the couriers first thing tomorrow morning and update you as soon as possible Apologies for the inconvenience caused Regards Ken Electricshop Tel: 01707 802030

Posted 6 months ago

Good afternoon We have received infomration from the couriers that your order was unexpectedly delayed due to a security issue/robbery attempt with the delivery van on Friday which caused a delay as the Police had to get involved They have also confirmed that your order was successfully delivered earlier today Once again our apologies for this unexpected delay in delivery Thank you Ken Electricshop

Posted 6 months ago

“Great price, good comms and prompt delivery of my fantastic new Sebo hoover.”

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Posted 6 months ago

“The radio I purchased was cheaper than any other retailer. The ordering process was simple and quick. I was updated regularly as to the order status and the item was with me in no time at all. The product was extremely well packaged and would have withstood even the most cavalier of couriers. A very good experience as far as I'm concerned. If I'm in the market for other electrical goods, I would certainly consider this company. Oh, and you get a proper invoice with the goods.”

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Posted 6 months ago

“I ordered a Roberts CD player from this firm and from start to finish their service has been 5 Star plus. I would highly recommend them to anyone and thank them for their superb customer service. Gloria Tordoff”

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Posted 6 months ago

“My Dyson vacuum arrived in very good c9ndition condition at the t8me stated so I was very pleased with the Electric shop service.”

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Posted 6 months ago

“Excellent products and pricing. Delivery was quick and efficient.”

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Posted 7 months ago

“Excellent quality product. Quick delivery. Great experience overall.”

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Posted 7 months ago

“3 times can't deliver my hoover ..”

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Posted 7 months ago

Hello Ref your review we have looked into this DPD attempted to deliver your order 3 x times but nobody was home to receive the parcel, being a high value product they would not have left it outside in case it got stolen You spoke to "Sunny" in our customer services team yesterday as we received a notification of failed delivery from DPD & you were advised that the parcel is not being returned back to us We have also tried to speak to you earlier today so that we can arrange a re-delivery for you Please call us at your earliest convenience on 01707 802030 Thank you Ken Electricshop.com

Posted 6 months ago

“Excellent service. Bought a Shark flexbreeze fan, £50 cheaper than anywhere else online. Quick shipment and delivery, will definitely use again”

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Posted 7 months ago

“Came on time”

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Posted 7 months ago

“Goods arrived on time great communication about when my goods would arrive 10/10”

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Posted 7 months ago

“Ordered item from the Electric Shop was excellent. Delivery slot was smooth and the item delivered was excellent, as was the employee who oversaw the delivery. The radio is superb and the delivery was excellently managed by the delivery driver. Super service. Thanks”

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Posted 7 months ago

“Brilliant Place To Buy From Got 3 Big Kitchen Items Order Over The Past 9/12 Months & Delivery Been Great. Still Need A Dryer Now So I Will Be Shopping Here Again. Definitely I Recommend Shopping Here.”

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Posted 7 months ago

“Shark vacuum arrived in good time, all as expected”

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Posted 7 months ago

“Best price around. Delivered on time and all round good service. Will use again.”

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Posted 7 months ago

“Best price and quickly delivered”

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Posted 7 months ago

“Came on time fast delivery good quality packed very well 👍”

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Posted 7 months ago

“Superb service. Ordered, delivered on the day it said (2 days later} NO need to get in touch”

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Posted 7 months ago

“Great service and price on a damaged box item. Saved bookmark ready for next audio purchase.”

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Posted 7 months ago

electricshop.com is rated 4.9 based on 11,532 reviews