electricshop.com Reviews

Name: electricshop.com
Address: 27 The BroadwayDarkes Lane, Potters Bar, Hertfordshire
Rating: 4.93

4.9 Rating 11,181 Reviews

99 %

of reviewers recommend electricshop.com

Company Reviews

Metrics

Info

4.9

Based on 11,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01707 802030

Email:

sales@electricshop.com

Location:

27 The BroadwayDarkes Lane, Potters Bar
Hertfordshire
EN6 2HX

electricshop.com 5 star review on 9th January 2024

Mrs. Patricia Richards

electricshop.com 5 star review on 31st July 2022

Mr. Tavit Chamasanyan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first order from Electric Shop, and I’m very impressed. The delivery was fast and efficient. I ordered a TCL 50-inch TV, and the device is of great quality ,clear picture, great sound, and easy to set up. Overall, a smooth and satisfying shopping experience. I’ll definitely consider ordering from them again.”

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Posted 5 days ago

“Fabulous services, quick and efficient”

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Posted 6 days ago

“A very good service at a great price”

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Posted 1 week ago

“Fast delivery”

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Posted 1 week ago

“Excellent service, ordered a new Dyson vacuum cleaner on the Saturday delivered on the Monday, delivery and service very good. Web site easy to use.”

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Posted 1 week ago

“Excellent service, good value. Item arrived far sooner than stated.”

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Posted 1 week ago

“Dyson, Dpd missed delivery to no fault of the company, really good either way communication to rearrange delivery”

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Posted 1 week ago

“Best price for the Miele vacuum cleaner we wanted. Dispatched in time and delivered securely as we had to give the courier a security code. The reason for 4 stars instead of 5 is because after a day of ordering we received an email from the company saying they needed to verify our payment card details. I saw no reason for this as the card is registered to the delivery address but it was a process that needed to happen in order to receive our purchase. The person I spoke to explained things well and verified the card quickly then confirming our order would arrive soon. No issues but a bit of a faff at the end.”

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Posted 1 week ago

“Ordered a dyson cordless vacuum cleaner on Friday morning, expecting it to be delivered the following Monday or Tuesday. It was delivered the morning after I ordered it. I done my own research and electric shop was the best price for the dyson I bought. Really delighted.”

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Posted 1 week ago

“Id ordered a Shark Self Emptying Hoover for my Partners Birthday. I wanted it as a Surprise so had the product ordered to my place of work. Unfortunately due to Banking Details not matching Delivery Details. They put the order on hold until further information was given. While worried at first they were fantastic to deal with via Phone & Email & the problem was quickly rectified & then the order was submitted without issue.. Very friendly & professional & made me feel comfortable in the moment of worry with the order being suspended also thanked me for being a returning customer to them”

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Posted 1 week ago

“I'm not satisfied. I paid for next day delivery. I lost a day of work waiting and I haven't received it yet. 5 days waiting,waiting Please reply. Customer paid cash for microwave + delivery fee.”

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Posted 1 week ago

Good evening Sorry to hear of an issue with delivery of your order Our customer services team will contact the couriers first thing tomorrow morning and update you as soon as possible Apologies for the inconvenience caused Regards Ken Electricshop Tel: 01707 802030

Posted 1 week ago

Good afternoon We have received infomration from the couriers that your order was unexpectedly delayed due to a security issue/robbery attempt with the delivery van on Friday which caused a delay as the Police had to get involved They have also confirmed that your order was successfully delivered earlier today Once again our apologies for this unexpected delay in delivery Thank you Ken Electricshop

Posted 1 week ago

“Great price, good comms and prompt delivery of my fantastic new Sebo hoover.”

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Posted 1 week ago

“The radio I purchased was cheaper than any other retailer. The ordering process was simple and quick. I was updated regularly as to the order status and the item was with me in no time at all. The product was extremely well packaged and would have withstood even the most cavalier of couriers. A very good experience as far as I'm concerned. If I'm in the market for other electrical goods, I would certainly consider this company. Oh, and you get a proper invoice with the goods.”

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Posted 1 week ago

“I ordered a Roberts CD player from this firm and from start to finish their service has been 5 Star plus. I would highly recommend them to anyone and thank them for their superb customer service. Gloria Tordoff”

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Posted 2 weeks ago

“My Dyson vacuum arrived in very good c9ndition condition at the t8me stated so I was very pleased with the Electric shop service.”

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Posted 2 weeks ago

“Excellent products and pricing. Delivery was quick and efficient.”

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Posted 2 weeks ago

“Excellent quality product. Quick delivery. Great experience overall.”

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Posted 2 weeks ago

“3 times can't deliver my hoover ..”

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Posted 2 weeks ago

Hello Ref your review we have looked into this DPD attempted to deliver your order 3 x times but nobody was home to receive the parcel, being a high value product they would not have left it outside in case it got stolen You spoke to "Sunny" in our customer services team yesterday as we received a notification of failed delivery from DPD & you were advised that the parcel is not being returned back to us We have also tried to speak to you earlier today so that we can arrange a re-delivery for you Please call us at your earliest convenience on 01707 802030 Thank you Ken Electricshop.com

Posted 2 weeks ago

“Excellent service. Bought a Shark flexbreeze fan, £50 cheaper than anywhere else online. Quick shipment and delivery, will definitely use again”

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Posted 2 weeks ago

“Came on time”

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Posted 2 weeks ago

electricshop.com is rated 4.9 based on 11,181 reviews