Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 1,007 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent (eggcellent!!) Service when I contacted them direct but no response when I emailed a query via the website or via Twitter. They expressed our order when I realised our girls were coming sooner than anticipated (Thank you so much). The hobbit hen house I ordered is perfect - easy to put together and looks great (the girls love it too - eggs 1st night). The only suggestions I have are that I've put a handle on the lift hatch to the nesting boxes, we also didn't attach the run to the house (I've wired together the flapping ends!!) As if they were attached the only way in is through the tiny door in the run!! Hard for a 10 year old - impossible for and adult!! Other than that lovely. Thank you.”

Helpful Report

Posted 5 years ago

“Cage arrived in damaged packaging and was very flimsy, the ramp was broken and the quality poor, however upon email the company they were great at resolving the issue and giving a full refund. Outstanding company communication and they were very apologetic about the condition of the hutch as they stock from different manufacturers, would not recommend this hutch but would recommend the company as a whole (just make sure you choose a different hutch manufacturer!).”

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Posted 5 years ago

“This is a good hutch! Easy to put together. Would recommend you only buy this for a rabbit if you are planning on leaving the doors open as it’s not really big enough for a medium sized rabbit (they need exercise and space to stretch). But really nice for them to have a place to hide and relax!”

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Posted 5 years ago

“Easy website to navigate, shortly after ordering I had a phone call to confirm my order and discuss delivery. The delivery arrived on time and the product looks great and is good quality. Would highly recommend.”

Eggshell 5 star review on 23rd June 2020

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Posted 5 years ago

“It's my own fault that I didn't get a measure tape and actually pay attention to the dimensions. Easy to put together and very good quality although a little small. It's fine for 2 baby rabbits but I they need a much bigger run as they get bigger. The wire is strong and no fox is getting there. Looks lovely too and the rain cover fits perfectly.”

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Posted 5 years ago

“To say I'm delighted at this stage would be an understatement. I've yet to put the netting on but so far I'm very happy with the hen run.”

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Posted 5 years ago

“Good service in these difficult times”

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Posted 5 years ago

“Great service Rabbit cage arrived quickly.. Great price.. Love home for my bunny.. Easily assembled and good quality.. Thank you 😊”

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Posted 5 years ago

“Easy to build and excellent quality. Very happy with this product. Quick delivery to the highlands.”

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Posted 5 years ago

“Recently ordered a Guinea Pig Hutch which we recieved quickly. Raincover was missing but customer service was excellent and one was sent straight away. Fab service. Good quality hutch.”

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Posted 5 years ago

“Fantastic !! The chicken house looks like a hobbit house 👍 Very happy indeed”

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Posted 5 years ago

“Great service. Delivery was very quick and the coop itself was incredibly well manufactured and easy to build. Overall, a great online shopping experience. Highly recommend. Just waiting for the arrival of our 3 Rhode Rock girlies now at the end of June.”

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Posted 5 years ago

“Ordered the Buckingham chicken coop with run on a Wednesday. Received it on the following Monday. Quick delivery. One part of the run was broken but after speaking with Eggshell, they are very happy to rectify it. Very easy to put together and am very happy with the result. Would recommend to anyone buying coops.”

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Posted 5 years ago

“Great product. Thank you very much. Delivered within time specified”

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Posted 5 years ago

“My hens are very pleased with their new accommodation”

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Posted 5 years ago

“Superb service. I'd been let down by another company, hens were arriving and I had no home for them. Eggshell were able to ship me a perfect hen house within 2 days of ordering. Life savers!”

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Posted 5 years ago

“We ordered the Buckingham 2020 coop on Tuesday afternoon and it arrived as promised on Thursday. It comes stained and ready to put up but the colour wasn’t to our taste. We spent a few hours staining each piece before assembling and it looks great. All the pieces were present and correct and there’s even 1 spare of each screw/bolt just in case. Overall very satisfied, it looks great in the garden and the service was excellent.”

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Posted 5 years ago

“Fantastic service and very quick delivery. Product arrived with a slight crack and the company very quickly responded to resolve the issue, I would highly recommend this company and their products.”

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Posted 5 years ago

“Brilliant coop and run - went together really well. Looks great and our 3 bantams are very happy! Company very helpful and followed up on a query with the order very quickly.”

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Posted 5 years ago

“Nicely put together and all bits were there! All the holes lined up . Great Hated working out the exploded diagram- it needed two brains! A bit of a krypton factor job! It looks great. Now to locate some hens.”

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Posted 5 years ago

Eggshell is rated 4.3 based on 1,007 reviews