Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 999 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My XXL coop was delivered in good time. My son assembled it and I have added roofing felt for extra protection against rain and painted coop green.I am still waiting for some hens for it, but they will be some time yet Very pleased with purchase.”

Eggshell 5 star review on 24th September 2020

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Posted 4 years ago

“I never right reviews, but I felt compelled to write this one as Eggshell customer service is one of the best I have ever dealt with, my chicken coop turned up damaged due to the heavy handed couriers, I posted photos of the damage to Eggshell and the following morning a very nice man from customer services called me to apologise and offered me either replacement parts or he would send me a new coop once the damaged one had been collected. A+ all the way, I will be purchasing from these guys again and highly recommend them. Thanks again.”

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Posted 4 years ago

“Ordered and received a Smokey XXL rabbit hutch with cover. Great staff came when they said it would. Went together easily. Great service. Would definitely buy from them again.”

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Posted 4 years ago

“Excellent service and great quality products.”

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Posted 4 years ago

“Hutch is great. May need to get a rabbit run in the future so will definitely purchase here.”

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Posted 4 years ago

“Great product, good quality, attractive to look at, easy to assemble and my guinea pigs LOVE their new home. Rain cover is also lovely. Would purchase again from Eggshell.”

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Posted 4 years ago

“We bought the Windsor XXL. It arrived very quickly and was easy to put together. It's very nicely designed and looks ideal for our 4 new rescue chickens - we can't wait to get them home.”

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Posted 4 years ago

“My order arrived early. One part damaged spoke to customer service and a new piece arrived the next day. Great service and I'm happy with my coop for my rescue hens. Thanks eggshell”

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Posted 5 years ago

“Bought the XL Smokey rabbit hutch. Husband and daughter just built it. He says it's very good quality. It's gone together in no time. Very happy bunnies here in the Scottish Highlands 🐇🐰”

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Posted 5 years ago

“Excellent product 👌. Great service. Highly recommended service.”

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Posted 5 years ago

“Brilliant product, brilliant delivery times and brilliant customer services!”

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Posted 5 years ago

“Delivery great. Second Eggshell hen house I've bought. So simple to put together and easy to clean out. Most happy with it”

Eggshell 5 star review on 30th July 2020

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Posted 5 years ago

“We ordered a coup, had a few problems, but customer services sorted it out straight away. Many thanks, appreciated. 5*”

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Posted 5 years ago

“Product arrived in good time and was well protected for despatch. All parts were in good condition and after a coat of weatherproofing natural oak stain assembly proved to be straightforward. Hens immediately took to their new home which is just big enough for 4 Hybrid sized birds between dusk and the morning - but needs to be placed in a larger run for them to get out during the day. Once assembled seems sturdy and hopefully will last some years with appropriate maintenance. Only criticism is that some of the hinges and bolts/catches seem a bit lightweight - but easily upgraded if they wear out or break over time.”

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Posted 5 years ago

“Very prompt delivery of our chicken coop. When we unpacked it a piece was damaged in shipping and they sent a replacement part the next day. Fantastic coop and amazing customer service.”

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Posted 5 years ago

“Excellent (eggcellent!!) Service when I contacted them direct but no response when I emailed a query via the website or via Twitter. They expressed our order when I realised our girls were coming sooner than anticipated (Thank you so much). The hobbit hen house I ordered is perfect - easy to put together and looks great (the girls love it too - eggs 1st night). The only suggestions I have are that I've put a handle on the lift hatch to the nesting boxes, we also didn't attach the run to the house (I've wired together the flapping ends!!) As if they were attached the only way in is through the tiny door in the run!! Hard for a 10 year old - impossible for and adult!! Other than that lovely. Thank you.”

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Posted 5 years ago

“Cage arrived in damaged packaging and was very flimsy, the ramp was broken and the quality poor, however upon email the company they were great at resolving the issue and giving a full refund. Outstanding company communication and they were very apologetic about the condition of the hutch as they stock from different manufacturers, would not recommend this hutch but would recommend the company as a whole (just make sure you choose a different hutch manufacturer!).”

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Posted 5 years ago

“This is a good hutch! Easy to put together. Would recommend you only buy this for a rabbit if you are planning on leaving the doors open as it’s not really big enough for a medium sized rabbit (they need exercise and space to stretch). But really nice for them to have a place to hide and relax!”

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Posted 5 years ago

“Easy website to navigate, shortly after ordering I had a phone call to confirm my order and discuss delivery. The delivery arrived on time and the product looks great and is good quality. Would highly recommend.”

Eggshell 5 star review on 23rd June 2020

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Posted 5 years ago

“It's my own fault that I didn't get a measure tape and actually pay attention to the dimensions. Easy to put together and very good quality although a little small. It's fine for 2 baby rabbits but I they need a much bigger run as they get bigger. The wire is strong and no fox is getting there. Looks lovely too and the rain cover fits perfectly.”

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Posted 5 years ago

Eggshell is rated 4.3 based on 999 reviews