Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 996 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to understand the website, quick and effective delivery and the instructions for construction were easy to follow. My only reservation was the thickness of the wood. Hoping it will last.”

Helpful Report

Posted 7 years ago

“On time. Chicken coop built up already, one happy kid. Looking forward to getting our rescue battery hens soon. Yes the iron mongery items aren’t great quality, the self tapping screws are a bit rubbish but if you’re comparing turbo-gold screws then look at the price difference. I had one piece of wood needing rework but otherwise for the price, we just gonna get on with chickens. Love from Scotland.”

Helpful Report

Posted 7 years ago

“Incorrect nest-box parts were sent. The timber is very poor quality. I tried to telephone, but no reply. I spoke to the company this morning. They were irate that I had given them a bad rating and refused to deal with the problem. More bad news. One of the perches snapped in half...a big knot in the timber.”

Helpful Report

Posted 7 years ago

“I have rated it at 3 based purely on delivery and communication. I paid for express delivery Monday 4th June at 9:00 am, confirmed this was a certainty with the office staff as I had arranged help to assemble to chicken coop on Tuesday 5 June. I was told the courier would be there, even if it was an hour or so late. I did not receive an email or phone call to advise the coop was not being delivered, I lost a day and paid for a day's help. Product delivered Wednesday 6 June and appears fit for purpose. I will not, in clear conscience, recommend this company if timing of delivery is important. NO TRACKING, NO COMMUNICATION AND INCORRECT ADVICE cost me more than the coop! I have given Eggshell the opportunity to respond to me privately, no surprise that I have not heard from them. Disgruntled in West Wickham.”

Helpful Report

Posted 7 years ago

“Really great quality product . I had spent a lot of time researching ,and thought the dimensions of others weren’t good enough and this one allowed more space for our 3 hens . Delivered on time , dead easy for 3 woman one screwdriver and a spanner to assemble .😁Good quality finish and fitings , and looks adorable . Our hens started laying immediately in it . Highly recommend !”

Helpful Report

Posted 7 years ago

“Brilliant UK company. Emailed them a couple of times regarding the delivery of the item and they went out of their way to help. Product arrived, was easy enough to assemble with 1 extra of each type of screw (very useful). Our chickens seem very happy! Would use this company again without hesitation”

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Posted 7 years ago

“Would like an invoice for item for VAT purposes otherwise happy with purchase”

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Posted 7 years ago

“turned up in good time. all parts were there. ironmongery not fitted very well though, so needs re-doing in some cases”

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Posted 7 years ago

“Great materials. Good quality cage, but hopeless instructions. Took twice as long to make.”

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Posted 7 years ago

“Really happy with rabbit hutch looks good instruction leaflet OK”

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Posted 7 years ago

“good fast service, easy to assemble and all screws etc supplied with a spare !”

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Posted 7 years ago

“Fab next day arrived and put together fine”

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Posted 7 years ago

“The henhouse is lovely. It was delivered quickly. It was not hard to assemble. One part was slightly different to how it appeared on the instructions which caused a bit of confusion, but it all works well. The house was painted with a preservative but we put another coat on before using. I've since ordered a run to go with the house so hoping it is equally satisfactory”

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Posted 7 years ago

“Cages are too small !! Will have to keep one as I’ve put it together but would like to return one and get a refund , can I please have info to return Thanks”

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Posted 7 years ago

“Roger rabbit xl hutch - easy to build, could have had larger instructions. Instructions were easy enough to understand. Built by a single person in about 1 1/2 hours. Good product, hopefully it will last as long as a previous eggshell product (this is its replacement - rabbits are destructive) good communication and helpful staff”

Helpful Report

Posted 7 years ago

“Poor quality construction let it down, the Roger XL hutch looks the part and the functionality is great however I had several problems assembling it. One of the panels was 15mm longer at the bottom than the top so be I had to modify it my cutting a piece off to make it fit. Also the support bar that the ladder attaches to snapped whist assembling so I had to replace it. Overall it looks great but not holding up much hope for how long it will last as it's all so lightweight.”

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Posted 7 years ago

“Smaller than expected with some damage but overall good”

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Posted 7 years ago

“Hutch was what it said and was delivered when said”

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Posted 7 years ago

“Great quality and well designed product. The G named screws are small for people with larger sized fingers. The instructions need to be more detailed and simplified. Overall though great product and would definately buy from here again.”

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Posted 7 years ago

“Fairly easy to put together, outside door sticks and nest box hinge split wood( factory fitted), but overall a compact unit that will serve its purpose well.”

Helpful Report

Posted 7 years ago

Eggshell is rated 4.3 based on 996 reviews