Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,872 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would like to know were my order is? You have taken the payment 14 days ago!!!!”

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Posted 4 years ago

“Im very dissapointed!!! Did online order 3th Feb. Its 17th now and no answer till. No recommend.”

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Posted 4 years ago

“I bought a GU10 lightbulb for about £14 (expensive enough but needed a long based one in particular). On top of this they added P&P charges for around £6 then after I paid, they some how charged me another £20 for a “Saturday Delivery charge”, whatever the hell that is. So in total, I paid £40 for a flipping lightbulb. And turns out it was the wrong one!! However, Customer services were helpful when I spoke to them, but I am still fuming about the extra charge they added on which they only refunded me back part of it.”

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Posted 4 years ago

“You advertised pictorially & in writing 60A fuses, I ordered 60A fuses, you delivered 63A fuses. On contacting you I was advised you do not do 60A fuses. On top of it all, you ask me to review 60A fuses!!!!! Get your act together. I lost 1 hour of my life repacking the fuse for return and waiting for pickup. Do not advertise what you do not sell!!!! I will not be using you again.”

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Posted 4 years ago

“Unable to review because I have yet to receive the goods. Out of stock!!”

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Posted 4 years ago

“I cannot review as I have not yet received my purchase yet.”

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Posted 4 years ago

“Never received my items”

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Posted 4 years ago

“Order twice from Edwards Bros now. The first time the good arrived but 50% of plants poor quality. I stupidly placed another order which completely failed to turn up. Save you time and money.....AVOID.”

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Posted 4 years ago

“Quick and easy to deal with, thanks so much”

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Posted 4 years ago

“Ordered 14 may still waiting on my order”

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Posted 4 years ago

“Two times i ordered from the website said stock was instock then got emails saying no stock order to be cancelled”

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Posted 5 years ago

“I ordered 3m lengths Got a phone call to say that they could send lengths no longer than 2m so I accepted this then I was sent 2x1.5m rather than a 2 m and 1m as promised....”

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Posted 5 years ago

“Great. Order came prompt on time 👍. As it said on the tin”

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Posted 5 years ago

“Hard to contact by phone (didn't answer after multiple calls) and apparently only have a 7-day returns policy. Isn't that against distance current selling regulations?”

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Posted 5 years ago

“Only purchase if you are sure it’s what you want. Unlike Wickes, B&Q etc; they do not allow returns once you have opened packaging!”

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Posted 5 years ago

“Great prices & very efficient delivery Will again use in the future”

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Posted 5 years ago

“When I receive the product I will be able to comment”

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Posted 5 years ago

“You sent me a mobile phone holder that most mobile phones would never fit in. Including mine.”

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Posted 5 years ago

“Most terrible service of ever had to date!!!! Will not be using again. Accused me of fraud.”

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Posted 5 years ago

“the product sent wasn;t that pictured on the web site.When I phoned for a refund I was met with a very obstructive person .I finally managed to persuade him that a refund was due.I have returned the product but have still not received any money.”

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Posted 5 years ago

Edwardes Bros is rated 4.9 based on 14,872 reviews