Eden Verandas Reviews

Name: Eden Verandas
Address: Eden Verandas13 Armstrong MallSouthwood Business Park, Eden Verandas13 Armstrong MallSouthwood Business Park, Farnborough
Rating: 4.71

4.7 Rating 643 Reviews

94 %

of reviewers recommend Eden Verandas

Company Reviews

Metrics

Info

4.7

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Eden Verandas:

Privately owned and highly experienced family business, specialising in the supply and installation of bespoke, top quality, German-engineered verandas, awnings, and glass rooms, throughout the mainland UK and Isle of Wight.

Visit Website

Phone:

0800 107 2727

Email:

info@edenverandas.co.uk

Location:

Eden Verandas13 Armstrong MallSouthwood Business Park,
Eden Verandas13 Armstrong MallSouthwood Business Park
Farnborough
GU14 0NR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam was excellent. Extremely professional. Cannot fault in any way. Keep hold of him .”

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Posted 2 days ago

“Phil was great came and added a new outside socket. Talked me through everything. No mess at all, was great”

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Posted 5 days ago

“Fitters were extremely helpful and did a very professional job. First class job all round.”

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Posted 5 days ago

“Sergio and Anthony were absolutely great. A real pleasure to have them assigned to our project. Really polite and courteous and very very tidy!”

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Posted 1 week ago

“Everything has gone to plan.”

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Posted 2 weeks ago

“I was super excited about getting my glass room. Initially all good and they came to the house straight away to book my purchase ( Feb) saying it could be ready for the summer! I waited until November for them to install it!!!! So couldn’t use it in the summer months! Now I’m having an issue with water on the floor everyday!!!”

Helpful Report

Posted 2 weeks ago

Dear Mrs Chadha Thank you for your review. We are sorry to hear that there is an issue with water ingress. From our records we can see that we are booked to attend next week. We are determined to put his right for you and trust that you will be happy with your glass room again once this issue is resolved. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“Amazing. Came to replace sensor. Lovely work, showed how was not working correctly. And made sure was still working after again.”

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Posted 2 weeks ago

Dear Mr lockley Thank you so much for taking awarding Eden Verandas a five star review. We are glad to hear we were able to meet your expectations. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“Excellent work on time every day cannot fault the fitters.”

Helpful Report

Posted 2 weeks ago

Dear Mr and Mrs Graham Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and valuable feedback. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“The blind itself is excellent HOWEVER the installation caused damage to our walls which resulted in serious water ingress into our living room during heavy rain. A repair team was eventually sent but were not qualified to carry out the instructions they were given . The repair that they provided has just been put to the test and failed miserably and we have water pouring into our house again. In spite of contacting them in May after the team came, we have had no response. I have contacted them again with todays pictures of the damage to interior walls , blinds and curtains, and await a response.”

Helpful Report

Posted 2 weeks ago

Dear Mr S Thank you for your review and email informing us that water is coming into your property. We're so sorry to hear this and understand how distressing this must be. As you know, we have arranged for our technical design manager to visit you in person, along with our surveyor, to investigate this leak. Should it be established that the water ingress is a result of the awning installation, he will personally oversee any repair work to ensure that there is no recurrence. We look forward to seeing you and to resolving this issue in the very near future. Kind regards The Eden Customer Service Team

Posted 2 weeks ago

“Fabulous product and service, no problems at all with installation, would recommend them wholeheartedly!”

Helpful Report

Posted 3 weeks ago

Dear Mr and Mrs Thames thank you so much for the five star rating and the recommendation. We are so glad to hear that you are happy with our product. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“A great addition to the under shade.”

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Posted 3 weeks ago

Dear Mr and Mrs Lewis Thank you so much for the five star rating. We greatly appreciate it. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“Extremely happy with everything. The office communication was good and the workers excellent especially the electrician who did a very neat and tidy job. Very happy with our awning. Highly recommend”

Helpful Report

Posted 4 weeks ago

Dear Mrs I P Bryne Thank you so much for the five star rating. We are so glad to hear you are happy with everything. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“Amazing service replace the element with no fuss. Lovely and tidy. Thanks Phil”

Helpful Report

Posted 1 month ago

Dear Mr and Mrs Williams Thank you for taking the time to leave a review. We are so glad to hear that we were able to meet your expectations and that you were happy with our services. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“Excellent service from ordering to installation, and electrical work. I would highly recommend Eden to anyone.”

Helpful Report

Posted 1 month ago

Dear Mr and Mrs Thomas We greatly appreciate your kind words and recommendation. Thank you so much for choosing Eden verandas. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“Amazing service solved the problem very quickly. 5 star”

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Posted 1 month ago

Dear Mrs Peel Thank you so much for awarding Eden Verandas a five star review. We are so pleased to know you were happy with our services. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“Amazing love the finish. Can use all year round with the glass roof.”

Helpful Report

Posted 1 month ago

Dear Mr Dorrington Thank you so much for the five star rating. We greatly appreciate it and we are so glad to hear you were happy with our services. Kind regards The Eden Verandas Customer Service team

Posted 2 weeks ago

“The final installation was fantastic with set dates and very professional outcomes. My Glass room looks stunning and adds a beautiful new dimension to my Patio. The only slight problem I had was that it took 9 months to finally get my glass house and therefore I couldn’t enjoy it this summer.”

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Posted 1 month ago

“Great job well done thank you”

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Posted 1 month ago

Dear Mr Dyson Thank you for taking the time to leave a review. We greatly appreciate the kind words and valuable feedback. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“Excellent service, friendly & professional.”

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Posted 1 month ago

Dear Mr and Mrs Salt Thank you so much for awarding Eden Verandas a five star rating. We are thrilled to hear that we were able to meet your expectations. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

“The Sergejs and Antony did a fantastic job , kept us up to date on progress and explained everything to us, very clean and tidy.”

Helpful Report

Posted 1 month ago

Dear Mr Allen Thank you so much for awarding Eden Verandas a five star rating. We are hugely appreciative for your kind words and valuable feedback. Kind regards The Eden Verandas Customer Service Team

Posted 2 weeks ago

Eden Verandas is rated 4.7 based on 643 reviews