Eden Verandas Reviews

Name: Eden Verandas
Address: Eden Verandas13 Armstrong MallSouthwood Business Park, Eden Verandas13 Armstrong MallSouthwood Business Park, Farnborough
Rating: 4.72

4.7 Rating 694 Reviews

94 %

of reviewers recommend Eden Verandas

Company Reviews

Metrics

Info

4.7

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Eden Verandas:

Privately owned and highly experienced family business, specialising in the supply and installation of bespoke, top quality, German-engineered verandas, awnings, and glass rooms, throughout the mainland UK and Isle of Wight.

Visit Website

Phone:

0800 107 2727

Email:

info@edenverandas.co.uk

Location:

Eden Verandas13 Armstrong MallSouthwood Business Park,
Eden Verandas13 Armstrong MallSouthwood Business Park
Farnborough
GU14 0NR

Write Your review

Tell us how Eden Verandas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the awninig looks fantastic and the heater will make a lot of difference in the cooler months.”

Helpful Report

Posted 1 month ago

“Under shade and heater look fantastic. Cannot wait to start using them.”

Helpful Report

Posted 1 month ago

“Phil was fantastic blinds looks great so neat and tidy. Could not be more pleased.”

Helpful Report

Posted 1 month ago

“Excellent fitting”

Helpful Report

Posted 1 month ago

“Excellent work very tidy and very professional work. Thanks. Colin”

Helpful Report

Posted 2 months ago

“Your whole team were excellent, in particular Sergejs and Anthony who were extremely diligent and worked around hiccups which were not of their making . A definite credit to your company !”

Helpful Report

Posted 2 months ago

“Prompt, punctual and tidy. Installed in a professional manner, would recommend.”

Helpful Report

Posted 2 months ago

“Great job by Anthony and Jay it has been a pleasure having them in our home.”

Helpful Report

Posted 2 months ago

“fantastic. Glass room looks great, heater work how we wanted could not be more happy.”

Helpful Report

Posted 2 months ago

“Excellent work and service”

Helpful Report

Posted 2 months ago

“Pleased to have found Eden Verandas. Communication was strong from start to finish. The site workers were polite and worked well, while keeping their space tidy. We like this system as it allows us to start with the basics and 'add on' in the future. Happy to be a returning customer. Thank you.”

Helpful Report

Posted 2 months ago

“Fantastic job and service. Very happy with the final result.”

Helpful Report

Posted 2 months ago

“Could not be more pleased. The undershade look fantastic. Great service. Highly recommend”

Helpful Report

Posted 2 months ago

“Work men exallent and well managed and helpful”

Helpful Report

Posted 2 months ago

“We have unfortunately experience several substantive leaks. No follow up having contacted the team for an engineer visit. Very very disappointing. Still no feedback when the most recent leak will be dealt with. Furniture and rugs pulled back to prevent damage. Ultimately very poor aftercare. Regretting having chosen Eden.”

Helpful Report

Posted 2 months ago

Dear Customer, We're sincerely sorry that we have not met your expectations regarding the aftercare service and understand how frustrating it must be to have ongoing issues without resolution. As you are aware, we’ve arranged for an engineer to attend in the very near future. However, we must advise that, having re-examined photographs of the previous leak 3 years ago, it appears that the water ingress during heavy rainfall is likely due to the addition of some decking, subsequent to our installation, which has been fitted at a higher level than the original patio, effectively blocking the drainage outlets within the door tracks. We look forward to seeing you in the near future to thoroughly investigate the cause of this issue and assure you that we are committed to doing all we can to resolve this matter. Kind regards The Eden Verandas Customer Service Team

Posted 2 months ago

“Great job , great lads. !Antony & Sergejs can’t half graft … many thanks”

Helpful Report

Posted 2 months ago

Dear Mr Botham Thank you for your positive review and the five-star rating! We're delighted to hear that Antony and Sergeis made such a great impression with their hard work. Your appreciation truly motivates our team to keep up the excellent service! Many thanks, The Eden Verandas Customer Service Team

Posted 2 months ago

“Not a bad word to say about Eden. Every member of staff we dealt with from sales, delivery, surveyor, fitter and electrician were friendly and professional. The awnings are fabulous. Thank you.”

Helpful Report

Posted 2 months ago

Dear Mr and Mrs Wailing Thank you so much for your fantastic review and the five-star rating! We’re thrilled to hear that our team made such a positive impression and that you love the awnings. Your kind words mean a lot to us and inspire our staff to keep delivering exceptional service! Many thanks, The Eden Verandas Customer Service Team

Posted 2 months ago

“Fantastic installation team Clean and tidy Good communication skills Would recommend”

Helpful Report

Posted 3 months ago

Dear Mr Parr Thank you for your wonderful review and the five-star rating! We’re pleased to hear that our installation team made a positive impression with their clean and tidy work, as well as their communication skills. Your recommendation means a lot to us! Many thanks, The Eden Verandas Customer Service Team

Posted 2 months ago

“Great job done by all site engineers/electricians. Left site very neat and tidy. Thanks guys.”

Helpful Report

Posted 3 months ago

Dear Mr Hylton Thank you for your excellent review and the five-star rating! We're pleased to hear that our site engineers and electricians left a neat and tidy job behind. Your kind words are greatly appreciated and motivate our team to maintain high standards. Many thanks, The Eden Verandas Customer Service Team

Posted 2 months ago

“we have had Eden Verandas fitted for some considerable time now and am very happy, not only with the product but the after care too. Cannot fault them.”

Helpful Report

Posted 3 months ago

Dear Nigel and Jan Thank you so much for your excellent review and the five-star rating! We're thrilled to know that you’re happy with both the product and our aftercare service. Your feedback really encourages our team to maintain the high standards we strive for! Many thanks, The Eden Verandas Customer Service Team

Posted 2 months ago

Eden Verandas is rated 4.7 based on 694 reviews