“I ordered 10 items, all glass jars with bamboo lids. Every single one arrived dented and scratched. Really disappointing. I am waiting to see what CS say but at this point I’ve had two responses saying they can’t see anything wrong from the photos which clearly show the dents and marks. Ideally I would like them replaced as the jars are nice it just looks so cheap to have everything arrived damaged.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Stuff arrived quickly without any real issues. Slight chip at the top of one of the jars but doesn’t affect it being air tight so not really a problem.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I ordered 5 of the cork ball jars and I’m in love! They’re gorgeous. The price was cheaper than I’ve seen anywhere else and they were delivered within a few days from placing my order and packaged really well! Highly recommend.”
“Absolutely LOVE this site, I randomly came across it online, I ordered a few bits the following day and within a few hours id had a dispatch email, the items were delivered so, so quickly, the quality was amazing and the price was the lowest I've come across for the items I was looking for.
Cannot wait to order more when my bank allows me too 🤣”
“Only used you once.
Have not seen the Napkin Holder as it was successfully delivered directly to a friend as a present. She was very pleased with it...”
“I was really looking forward to receiving these as they were the only ones on the internet that had the cute little spoons and lid and were glass!
They arrived well packaged and met with my expectations. They are just the right size and look super cute!
I am going to be purchasing more of these, just because they are really good quality!
I'm super impressed and can't stop raving about them to anyone who will listen!”
“Excellent products and service was brilliant. I order 24 little jars and received 22, I emailed asking for replacements and they were very apologetic and I had the two jars with me in two days”
“Very pleased with my new glass containers for kitchen cupboard storage. Excellent quality and my order was received promptly. It would be good to see offers on buying in bulk but aside from that I would definitely recommend this company and will be using them again.”
“The glass storage jar that I ordered was offered at a good price compared to the same product on other websites.
It arrived promptly, as advertised and was well packaged. I would use this company again.”
