“Service has not been good. You seem unable to send the correct order in the first place and although happy to replace, still send the wrong size jars. I am at a loss as to why an order cannot be correctly fulfilled.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I love my white ceramic pineapple! Looks even better than on the website and adds interest to my shelves. Delivery was quick and it came well packaged. I may even buy another one!”
“Really pleased with my square glass storage jars, with wooden lids. They look really good on the shelf, easy to see the contents and how much I have left. Being square, makes good use of the shelf space. I had a small issue with one of the lids and this was resolved very quickly and efficiently.”
“I ordered a large number of round glass jars for my kitchenS My products arrived safely and in a timely manner. I know that there are many other websites offering similar products but I chose to order from a UK based company to help support small local businesses. I am very happy with the products and found the detailed information on the website very helpful.”
