“I ordered some glass jars with bamboo lids and spoons for my spices. They are great quality, with so many size options, exactly as pictured.
One of the spoons arrived broken, but the customer service was quick to respond to my claim, and within a few days I recieved a replacement.
I had a great overall experience, and would defintely reccommend using Eden and Willow.”
“Great quality products and excellent customer service. Unfortunately, one of the glass jars had been broken during transit, but the team were fantastic and sent a replacement out immediately. Will definitely return soon and recommend to friends and family.”
“I've ordered 14 jars as they were looking so beautiful. Received 12 but when I contacted the customer service they were extremely polite and so helpful they sent me the replacement. Jars as I thought littler bigger but they r quite small but I liked them will use them to keep my all spices. Highly recommend.. and will buy again from Eden and willow.
Thanks”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Excellent service & products amazing value for money. Customer service was super fast & officiant. On my 3rd order! Have already recommended to friends & family! X”
“I can’t recommend Eden and Willows products and service enough! I had an issue receiving my parcel (with no fault of theirs) and their response and problem solving was so quick and efficient. The products themselves are perfect and have my kitchen look amazing and just as I had imagined. If you are looking to buy good quality products along with first class customer service, this is the perfect company! Thank you Eden and Willow. And a special thank you to Juliana who helped me with my issue. Thank you once again! I will definitely be shopping with them again.”
