“The bamboo jars are really nice but I have had 3 faulty jars in the orders I have placed. I was refunded but on two occasions the jars were out of stock so I couldn’t get a replacement. I would also like to add that most of the jars need cleaning when they arrive. They are grubby - it look me a long time to clean them.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Just placed my second order as I was so pleased with the selection of cork lidded glass jars I ordered. Eden and Willow were responsive when I had a query. Happy as Larry.”
“First time ordering from this company and it was a great experience.
It was easy to navigate the website and purchase what I wanted.
The items I ordered arrived quickly and were packaged very well to keep them from breaking.
Definitely plan to order again 👍🏻”
“Eden and Willow have fantastic products and great service, items always come well packaged and I wouldn't hesitate to buy from them again.
Highly recommended.”
“I would rate more than 5 stars if I could! This company is amazing with a fantastic product range. The customer service is fantastic & this is my number one place for home storage shopping. Thank you so much to the Eden & Willow team for making my shopping experience exceptional each time.”
