“I cannot recommend Eden and Willow highly enough! Their service was excellent and delivery really fast. I had reason to message then and they came back to me immediately and resolved my issue straight away. Fantastic products, staff and company!”
“Love this dinner set. Bright colours and easy grip utensils. Bought for my baby granddaughter but not been used yet. Love the fact that they are made safe for the planet being made from bamboo and at a great price with fast delivery”
“The ribbed jars are perfect, the glass is nice and thick and to top it up they look so aestheticly pleasing! The order arrived so quickly and the price is most competitive compared to other sites!
Super happy with my order! Will definitely be ordering again!”
“The were wonderful. My order was damaged, I contacted them. They were so quick to respond and the replacement was delivered the next day. So I would highly recommend.”
“Loved the 2 products that I purchased from here. Really good value for money - have see similar at silly prices that I wouldn’t pay. Very well packaged and and sent out really quickly.”
Dear Maria,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I do not know why you use Evri which used to be Hermes which had an inefficient reputation. I’m bitterly disappointed. The product for which I paid has never reached me although it has been paid for . I’ve been tracking it daily and it’s now been returned to sender without any effort being made to deliver it to my address. There is always someone at home.”
Dear Customer,
Thank you for your feedback.
We are sorry to hear that you have now received your order yet.
I have now escalated this issue and we will send your order again using another courier.
I hope this has now helped resolve your concern but please let us know if you need help with anything else.
Best Regards
Eden & Willow Customer Service
“Had a fantastic service from Eden and Willow. I ordered the bamboo jars and they are just perfect. Can see they are well made. Unfortunately a couple got damaged during delivery however Eden and Willow were more than happy to replace the damage goods. Customer service has been second to none.”
