“Fantastic company and beautiful products! I’ve bought a few things from this company in the past and have always been delighted. The glasses I recently purchased are lovely, have a good weight to them and were incredibly reasonably priced. They were also delivered very quickly. This is my go-to company for glassware.”
“Beautiful drinking glasses. Unfortunately the other product I ordered was out of stock but I was contacted immediately and informed - customer service was absolutely fantastic!”
“Very reasonable prices for good quality items. I've ordered multiple times with no issues - the one time my order arrived with missing items, they were extremely quick to send out replacements (sent out the day I contacted them, and received the next day!!) and the customer service was so friendly and apologetic! I will order from them again in the future with no hesitation!!”
“My order arrived very quickly, and was exactly as described/pictured - I was worried that they might get damaged in transit but everything was intact, which was a relief. I was really happy with my purchase and would definitely buy again from Eden and Willow.”
“Great product quality. And fantastic customer service. I had to get a replacement for 2 items because it was broken on transit and they seamlessly delivered the replacement in a couple of days. Thanks so much team. I'll be making another order in the coming days :)”
“My parcel arrived quickly and everything was well packaged. The glass spice jars were individually boxed and wrapped with bubble wrap, which was great for me as I was able to repackage them when filled with herbs and spices, ready for a house move.”
“Excellent customer service
I ordered 4 hi-ball embossed tumblers. Unfortunately, 1 was chipped and seriously cracked.
After emailing the company with the issue they immediately sent a replacements out to me.
The glasses are exactly what we were looking for, as they can be used for hot or cold drinks, and they are a really nice design.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
