“Customer service was excellent, I had received three different sizes so I made them aware and they replaced the items straightaway with no charge. I recommend them and will buy from them. The items were excellent as expected and just what I wanted”
“I ordered four sets of the spice jars and they look amazing in my kitchen with some labels on them. One arrived damaged and they were very quick to get another one sent out as soon as possible. I would definitely recommend Eden and Willow.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Good products at a ridiculously cheap price compared to other businesses selling the same product for double. Very pleased with item's.
I have already recommended to my friends and family”
“We ordered an item as a Christmas present for a grandson. When it hadn’t arrived and had clearly been lost in delivery I got in touch with Eden and Willow to tell them of the problem. By 8.00am the next morning I got an email saying how sorry they were and that a replacement was on its way! Really impressive customer service - especially when the problem was due to the delivery company and not E & W. Would certainly recommend End and Willow.”
“Very happy with items purchased, prompt delivery. I made an error with my order and when I got in touch with the company the issue was resolved quickly and with good humour.”
“I was very satisfied as a new customer with your prompt and efficient attention to my order and the fact that the items ordered were well packaged and arrived safely.”
