“The storage containers I bought from EW were so nice I had to buy more and organise all of my kitchen cupboards. When the second order arrived it had a note thanking me for my repeat custom and a gift to say thanks too. 10/10 customer service!”
“I love the glass and bamboo containers. They arrive so quickly, sadly last time I had one arrived smashed but easy to contact customer service and replacement is already here.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I ordered the set of three jars with lids and spoons on a tray. Unfortunately one of the glass jars had smashed in transit so I contacted them via email and had a quick response and a replacement jar sent out. Brilliant customer service and fantastic quality”
“Service has not been good. You seem unable to send the correct order in the first place and although happy to replace, still send the wrong size jars. I am at a loss as to why an order cannot be correctly fulfilled.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
