“Ordering was quick and straightforward- with bonus of a first time ordering discount too!
Email updates were good.
Courier delivery was shocking- box was all ripped and battered and had been thrown over the fence and with the purchase being glasses I feared the worst!
Fortunately they had been packaged wonderfully so there were no breakages and we're over the moon with our purchases.
The glasses and side plates look a lot more expensive than they were and we're proud to get them out to use with guests.
Robust to even withstand the 7yr old dropping them on the kitchen floor!
Very happy with the service and purchase”
“I have been looking for glass jars for a long time.. I came across Eden and Willow on instagram and instantly knew they had exactly what I was looking for. The quality is brilliant and the delivery was extremely fast.
Looking forward to ordering more already.”
“At first, I was very sceptical about this shop however, after placing an order I was very happy with my products that I received and happy with the price that I bought yet. The shop has amazing deals and it’s good for trendy items. Would recommend this company/shop for anyone who is looking to get new drink or kitchen items. Through my research, I did find the company is based in the United Kingdom/Slough and that put my mind at ease, knowing it’s not from China or another country.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“What lovely mugs!! So pretty and different and very reasonably priced. Quickly delivered and well packaged, would definitely use and recommend Eden and Willow again”
“Rubber seal slips out when closing lid. Also you have
to make sure you press lid down properly otherwise you can leave little gaps that are big enough for biscuit beetles to get in. Since I have a biscuit beetle infestation that is being treated, these jars are not suitable as the bugs need only the smallest gap to get into a jar. Hence 2 stars.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I purchased a beautiful glass shaped bag from Eden and Willow.
I ordered it on Friday am and it arrived on Sunday am. Absolutely fantastic service and the item is stunning.
I would highly recommend buying from this company.”
“Just blown away by the quality of the products. Fast deli every. The box came a bit battered so I worried pieces would be damaged inside but everything was very well wrapped and protected. Will order again”
