“beautiful products, we did have an issue with one of the items, but with no hesitation, prompt and professional communication, a replacement was sent - great customer service!!”
“Delivered a broken tea pot. But they replaced it with the good product. There was a delay in delivery by the delivery partner but finally received the product and it is good. I was expecting to be able to use on the induction hob but product is good.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
