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Eden and Willow Reviews

4.8 Rating 3,099 Reviews
96 %
of reviewers recommend Eden and Willow
I have ordered a few times from this company. 5 Star every time . Products are very good quality and at a good price. Packaged and delivered well.
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Posted 2 months ago
Very pleased with purchase, arrived quickly and well packaged, thank you!
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Posted 2 months ago
The product is very good but one jar was broken
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Posted 2 months ago
Dear Customer, Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP. Best Regards Eden & Willow Customer Service
Posted 2 months ago
I loved the handbag vase and it makes a great present. Just one comment - there was a splinter of loose glass in the base of the vase on receipt . It did not seem to have come from my vase but perhaps had come from the factory. Also the box it was delivered in was very crushed.
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Posted 2 months ago
Dear Customer, Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP. Best Regards Eden & Willow Customer Service
Posted 2 months ago
I felt like these glasses were reasonably priced , quick delivery and are very nice quality. The only thing that could improve is having an indication on the glasses or even the packaging they come in wether they are dishwasher safe or not . Which I have no idea if they are .
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Posted 2 months ago
Dear Customer, Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP. Best Regards Eden & Willow Customer Service
Posted 2 months ago
Lovley product. Came very well packaged so all in one piece. Very pleased .
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Posted 2 months ago
I'm delighted with this vase as it's a birthday present for my daughter in law and I'm sure she will love it
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Posted 2 months ago
Great products and speedy helpful service - thank you! Acacia lid glass storage jars are lovely ☺️
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Posted 2 months ago
First time user and not the last. A birthday gift for my bestie who loves handbags, vases and flowers!! I can't wait to give it to her with a lovely bunch of flowers.
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Posted 2 months ago
Love the basket. Exactly what I wanted. Quick delivery.
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Posted 2 months ago
Lovely vase - have re- ordered again. Very well packaged.
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Posted 2 months ago
Fast delivery, excellent quality and great prices
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Posted 2 months ago
Prompt service, excellent vase for the two gifts I needed.
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Posted 2 months ago
Eden & Willow are very good and the products that we ordered were excellent and despatched promptly. The one issue that we had was with their chosen delivery company - Evri. They emailed to say that they would deliver on a specific date and then emailed again on that date to say that they wouldn't be delivering. There was no explanation. They did deliver the product the next day. The packaging was very badly torn and looked as if it had been used for a kick around in one of the depots that Evri use. This despite the FRAGILE sticker that was clearly visible on the parcel. My suspicion is that the original delivery was delayed as the driver decided that he could not deliver the parcel in that condition and took it back to the depot to apply some additional stcking tape. Interestingly enough the photograph that he took the next day to demonstrate that the delivery had taken place positioned the parcel in such a manner that the damage was not visible. You may recall that Evri used to be called Hermes and that there was footage circulating showing how little regard their staff had for the parcels that they were supposed to deliver in good condition. My advice to Eden & Willow would be yo use Royal Mail who I find are a much better option and that cheapest is not always best if the goods are broken and have to be returned.
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Posted 2 months ago
Beautiful handbag shaped vase. Lots of lovely and probably more customers for you x
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Posted 2 months ago
Great company to deal with, would highly recommend.
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Posted 2 months ago
I’ve ordered from Eden and Willow twice and on both occasions delivery was good and the glasses are great quality and very good value.
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Posted 2 months ago
Bought the Handbag vase for a friend. She absolutely loved it. Excellent customer service throughout.
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Posted 2 months ago
We were so pleased with our recent order. The spice jars are so pretty and a nice size. Perfect for our kitchen. Well presented and the order came fast. A great brand.
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Posted 2 months ago
Just so unique and beautiful as alternative to give as presents for Ester and not chocolate . Thank you, you made my friends day!
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Posted 2 months ago
Eden and Willow is rated 4.8 based on 3,099 reviews