Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Bought 4 of the embossed tea/coffee cups and they are now my favourites. Just the right size, great quality and have a classier feel than my usual mugs. They are also a bargain price. Would highly recommend, you won't go wrong”
“When my original parcel arrived completely smashed to bits I was very upset.
I contacted Eden willow and received excellent customer service. Today as promised my replacement arrived in great condition. Thank you for making it so easy to receive the replacement.”
“I had been looking for a stacking egg holder that takes a tray of 30 eggs for ages. It's perfect and a very good price. The plastic is sturdy and the too two racks hinge up. Very pleased indeed. Thank you.”
“I ordered two large storage boxes. When they arrived one of them was broken. I reported this to the supplier and they sent a replacement within a couple of days. Excellent service! Very pleased.”
“I putchased some double walled coffee cups, received them within 3 days. They were excellent quality and kept the coffee hot longer. I highly recommend them and the company.”
