“Always terrible form to email asking for a review of your recent products when they still haven't been delivered. Recommend leaving this email to customers to come out a few weeks after purchase. Emailed to ask where my order is and told to wait another 3 days. Then get an email asking for feedback on my recent items...”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“LOVE my new glasses. Had a few dropped into my order that were unexpected and they sorted it and sent the ones I had wanted which had been out of stock (win!)
Fantastic quick response and lovely customer service.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Been looking for a Bamboo tray , and the one from Eden and Williw was spot on exact size i wanted . arrived quickly well packaged and good quality . very pleased”
“I have ordered a few glass jugs from the seller. They are extremely well packed very fast delivery and will communicate if needed. The first time I ordered these jugs from a different seller they were delivered smashed I would highly recommend this seller.”
“I bought 18 pressed glass wine glasses . 6 for me which I have already used to serve raspberry pannacota . They are lovely. And the others are going into two Christmas baskets with wine, gin or Bailey's and some spices nuts and chocolate.
I only wish others were as inventive with Christmas presents. I would be delighted to receive these lovely glasses and at under £1.50 each, bargain”
“I bought an A4 size weaved open tray basket. I contacted them to request a later delivery date as I was away. It arrived at the appropriate time and I'm very happy with the purchase.”
“So happy that I came across Eden & Willow in my search for jars. The delivery was fast, and when I ordered the wrong size they were quick to respond and help. Really pleased with their customer service and products. I will definitely be ordering from them on the future!”
