“I was really lucky to come across Eden & Willow during an online search for airtight glass storage jars with wooden lids. What a wonderful company! Eden & Willow delivered my first order in perfect time even though weather conditions were very poor and lots of delivery compamies were, very understandably, delayed due to snow, and ice on the roads. My first order was for Airtight Glass Kitchen Storage Jars with Acacia Wooden Lids - 0.54L- to store smaller food items (e.g. nuts, small crackers, etc)--the type of items my brother loves, and whcih have to be eaten in great condition. The jars are absolutely stunning. I have now placed another order, this time for the same jars but in two larger sizes-- 1.1L and 1.7L for some of my brother's cereals--and will order more in due course for other cereals.
Saroush of Eden & Willow was incredibly kind and helpful with my order, and responded immediatley when I reached out for product advice.
I am so glad to have discovered this wonderful company, and so look forward to ordering more of their wonderful products .
Thank you so much, Eden & Willow.”
“I ordered 4 glass bubble cups which arrived within 2 days. Unfortunately 2 of them cracked as soon as I put hot water in them. The other 2 are fine and actually I love them. I complained straight away and customer service were brilliant and responded quickly. I sent photos of the damaged items and they issued an immediate refund. Can’t say fairer than that. Just bad luck in this instance I think.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Fantastic product and outstanding service. The glasses I ordered are such good quality and at a really reasonable price. Delivery was quick and also I was helped by customer services to speed up my delivery and so got my items quicker when needed in a hurry. I will absolutely shop here again any time I can.”
“I was replacing glass plates which I had previously purchased the service was excellent they arrived within 2 days of ordering would definitely recommend this company…. Good Customer Service”
