www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,213 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,213 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Easy to use service. Would definitely recommend to friends and family. Very happy”

Helpful Report

Posted 8 hours ago

Hi Ryan, Thank you for your 5* review, i am glad to hear you are happy with our services. Regards Karen

Posted 5 hours ago

“Excellent service”

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Posted 17 hours ago

Hi Shadab, Thank you for your positive review it is greatly appreciated. Regards Karen

Posted 5 hours ago

“Fabulous service right from placing the order to receiving my repaired unit with a lifetime warranty too. I was kept informed of progress by telephone or emails with repair updates, eta of return (same day repaired as received) plus tracking link and there was other useful information contained within the excellently packed unit upon it's return like possible fault codes you may get if your vehicle is one of those that registers codes if something is disconected inadvertently. Highly recommend ecu if you need a repair they do.”

Helpful Report

Posted 4 days ago

Hi Thomas, Thank you for your fantastic feedback we are pleased you are happy with our services. I will pass your feedback on to the rest of the team. Regards Karen

Posted 5 hours ago

“Very quick turnaround on my ECU - returned fixed and functioning perfectly. A1 service.”

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Posted 4 days ago

Hi Gary, Thank you for your 5* review, i am please see read you are happy with our services. Regards Karen

Posted 5 hours ago

“unbelievable service, sent and returned within the week, it took longer to sort the payment out from us than it did to send and repair the ABS unit. Excellent stuff will definatly use again when required.”

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Posted 4 days ago

Hi Lookers VW Blackburn, Thank you for you positive feedback, we look forward to doing business with you again in the future. Regards Karen

Posted 5 hours ago

“Sent 2 units in one container. The container was bought for 30 Euros to ensure safe shipping. Received an email that the unit can be repaired, so i payed an was quite happy. Later on i receive an email saying that the other unit cannot be repaired. Why would i spend more money on a broken down car by repairing just 1 of 2 units and still have to wreck the car?? Asked you guys if i could cancel the repair order for the other unit, this was turned down. And finally you first send the repaired unit, but demand 50 Euros extra to ship the unrepaired unit in a separate shipping back to me! and none of the units was sent back in the 30Euro box i sent them in! Poooooor communication and planning from you guys.... Btw, i greased up the second unit that was "unrepairable". it works just fine and the car is now beeing used every day..........”

Helpful Report

Posted 5 days ago

Hi Anders, Thank you for your feedback, the two units that you sent into us are 2 separate units on the vehicle, we had already carried out the rebuild service on the first unit and shipped the unit back to you prior to testing the second part you sent into us. The unit that tested irreparable would only be the unit that needed to be replaced as we had fixed the other one. Kind Regards Karen

Posted 6 hours ago

“Dash camera back in fully working a little disappointed about turnaround time but was Easter weekend so got allow for people on holiday, overall happy with service.”

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Posted 1 week ago

Hi Adrian, Thank you for your kind review, we aim to turn units around as quickly as we possibly can however we were closed over the Easter bank holiday period. Best Regards Karen

Posted 6 hours ago

“Good knowledgable / and quick turnaround”

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Posted 1 week ago

Hi TCS, Thank you for your kind feedback, it is much appreciated. Regards Karen

Posted 6 hours ago

“Excellence service turned round very quickly ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 week ago

Hi BV Comms Ltd, Thank you for your 5 star feedback, it is much appreciated. Regards Karen

Posted 6 hours ago

“Great service everything went smoothly”

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Posted 1 week ago

Hi Tony, Thank you for you kind review, i am pleased you are happy with our service. Regards Karen

Posted 6 hours ago

“Does exactly what it says on the tin. You will not be disappointed with their expertise and the life time guarantee is a bonus. Well done and Thank You.”

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Posted 1 week ago

Hi Thomas, Thank you for the fantastic feedback, i will pass your comments onto the rest of the team. Regards Karen

Posted 6 hours ago

“Excellent service. Quick and prompt. Absolutely 5 star”

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Posted 2 weeks ago

Hi Bywellplant Ltd, We appreciate the feedback you have left us, our customer service is important to us. Regards Karen

Posted 6 hours ago

“Proffesional repair, will use again”

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Posted 2 weeks ago

Hi Smallbills Garage, Thank you for your 5* feedback, we look forward to doing business with you in the future. Regards Karen

Posted 7 hours ago

“Excellent service on radio satnav unit and fast return.”

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Posted 2 weeks ago

Hi John, Thank you for your kind review. Regards Karen

Posted 7 hours ago

“Very happy with the service provided”

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Posted 2 weeks ago

Hi, Thank you for your 5* review, i am pleased you are happy with our services. Regards Karen

Posted 7 hours ago

“Had been recommended ecu testing from a garage and I have to say the whole experience was brilliant. From phone calls and emails . Kept me up to date with what was happening with my instrument cluster. Very happy .”

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Posted 2 weeks ago

Hi Auto-mobile smart repairs, Thank you for your positive review,i am glad to read that you are pleased with our services. Regards Karen

Posted 7 hours ago

“Very officiant and fast service! Detailed explanation in professional manner”

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Posted 2 weeks ago

Hi AC Autos, Thank you for your positive review, it is very much appreciated, Regards Karen

Posted 8 hours ago

“Very quick response to my inquiry phone call, clear communication on services offered and turnaround time, courier uplift arrangements were spot on as was the return of the ABS unit, maintained contact throughout repair process at every stage, backup contact was excellent. Staff very knowledgeable and professional they provided alternative procedures should a repair be impossible to carry out, provided costs of repair and postage exactly. It was good to talk to a company that understood and took time to listen and act upon questions submitted. Would use their services again and will promote company at every opportunity first class.”

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Posted 2 weeks ago

Hi Thomas, Thank you so much for your fantastic review, we strive to provide the best customer service possible. I will pass your feedback onto the rest of the team. Best Regards Karen

Posted 8 hours ago

“I don’t usually leave reviews but I felt this needed one. From start to finish I received an excellent customer experience! I had issues with understanding the process so I called them after booking the testing and the person in the customer service team walked me through it all! I then sent my parcel off again smooth process and then it was back with me fully fixed in 3 days!! I also received updates via text and email on where it was up to! Highly recommended”

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Posted 2 weeks ago

Hi Victoria, Thank you for your fantastic feedback it is much appreciated. Regards Karen

Posted 8 hours ago

“ECU testing repaired my VW Tiguan screen assembly. They kept me informed throughout the whole process, collection and delivery from the VW dealership was included. I now have the unit back in my car and it is operating perfectly. The cost was a fraction of a new unit which would have been £3000. My thanks to ECU testing for a great job, i can highly recommend them, they can repair a variety of components.”

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Posted 2 weeks ago

Hi David, Thank you so much for your top review, we aim to provide the best service for all. I am pleased that you have your car back on the road. Many thanks, Karen

Posted 8 hours ago

www.ecutesting.com is rated 4.9 based on 3,213 reviews