www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,347 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,347 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 11th April 2025

Stuart Britt

www.ecutesting.com 5 star review on 21st June 2024

Steve Walters Auto Detailing

www.ecutesting.com 5 star review on 4th May 2024

Pier Francesco Virgili

www.ecutesting.com 5 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even while I live abroad the turn-around time was perfect. Time from sending out the defective unit untill receiving back the perfectly repaired ECM was less than 2 weeks!! Amazing!! Thanks a lot for the very professional service and keeping us informed of every step of the process.”

Helpful Report

Posted 11 hours ago

“Great service from start to finish, updated at each stage and saved a fortune against Audi dealership. II would recommend to anyone who needs their services”

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Posted 2 days ago

“One very good service sent off the ECU that was collected at the door and returned to the door was picked up on the Monday and had it back on the Friday the same week Great company”

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Posted 5 days ago

“Excellant as per usual we have sent ECU to them and each time come back repaired and as good as new.”

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Posted 6 days ago

“Had a issue with Fiat 500 speedo head (stuck at 140mph !!) contacted Ecu testing who could more than likely repair it .Had unit picked up (Ecu testing organised)and repaired ,returned and back in car three days overall Spot on thanks”

Helpful Report

Posted 1 week ago

“Sent unit following on line instructions with ease. Packed well and posted to have a confirmation of delivery. Full process information received followed by payment details once repaired. Unit arrived back well packed and fitted solving the issue. Don’t hesitate using excellent service”

Helpful Report

Posted 1 week ago

“Very good service done quickly slot cheaper than buying a new one”

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Posted 1 week ago

“Great service cant fault the guys”

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Posted 1 week ago

“Or van had been off the road for 3 months while the auto electrician promised to take a look. We eventually gave up on him. Had a diagnosis from another auto electrician and sent the ecu off. It was back with us a 6 days later and the van was running that night. Over the moon. Thank you.”

Helpful Report

Posted 2 weeks ago

“Great fast service to repair our Fiat 500 dashboard. Everyting works as new!”

Helpful Report

Posted 2 weeks ago

“I paid ECU Testing £695.49 on 10th June… I paid ECU Testing £695.49 on 10th June 2025 for a “no fault rebuild by request” of my DQ200 Mechatronic unit. The unit was returned to me on 12th June — completely broken, with signs of shady adhesive used on the sensor leg. The repair was not only faulty but dangerous. I reported the issue within one hour by phone, and followed up with emails on 13th June demanding either a refund or a working replacement. Instead, ECU Testing offered only to “send it back for investigation” — with no guarantee of refund, repair or replacement, despite the fact that I paid for a professional fixing service. Their own email initially acknowledged the glue might be theirs, but later denied responsibility. I provided evidence, and they refused accountability. I’ve now had to start a chargeback process via Monzo. The law is clear under the Consumer Rights Act 2015: if a paid service results in a faulty product, I’m entitled to a refund or guaranteed fix — not an open-ended investigation while I suffer the consequences. So far, I’ve received no solution, no working part, and no refund. Just wasted time, stress, and a broken car. I strongly advise others to avoid this company, especially if you expect proper service or honest aftercare.”

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Posted 2 weeks ago

“Very good service”

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Posted 2 weeks ago

“Have used ecu testing many times always impressed by their level of service and professionalism”

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Posted 3 weeks ago

“Excellent service, collected from my door and delivered back really quickly will brilliant communication all along the way”

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Posted 3 weeks ago

“I recently used ECU Testing after discovering a fault on my automatic gear shift control in my car. After researching a company to fix the problem, I came across ECU testing a few times and saw good feedback for similar repairs. I cannot fault them at all, I sent the gear control on the monday morning to them and had it returned by Thursday morning, in perfect working order. ECU were prompt with their updates and I am happy to recommend and use them again, should the need arise.”

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Posted 3 weeks ago

“Brilliant service. Would highly recommend”

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Posted 3 weeks ago

“Very good service booked it Sunday night picked up Monday pm back Thursday am car so far been running perfect”

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Posted 3 weeks ago

“Would have been 5 starts but for very poor updating of item status. 1. Even a few days after DHL reported delivering it status was still "waiting for delivery" until I rang. 2. Then status remained "Delivered" for several days until I again called. Two days later it arrived home fixed! 3. Left on hold with "musack" for AGES when I called. Chat was better (if someone was available) Small things make a bit impression so should be easily fixable. But I'm happy with the result, the alternative might have meant scrapping the car!!”

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Posted 1 month ago

“Excellent booking service, excellent website. Very fast turnaround. 100% recommended!”

Helpful Report

Posted 1 month ago

“Excellent service throughout the whole process. Easy to send/ receive , fully informed via email on each step of the repair process. Don’t hesitate to use this business, great value and a lifetime guarantee.”

Helpful Report

Posted 1 month ago

www.ecutesting.com is rated 4.9 based on 3,347 reviews