www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 11th April 2025

Stuart Britt

www.ecutesting.com 5 star review on 21st June 2024

Steve Walters Auto Detailing

www.ecutesting.com 5 star review on 4th May 2024

Pier Francesco Virgili

www.ecutesting.com 5 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Would have been 5 starts but for very poor updating of item status. 1. Even a few days after DHL reported delivering it status was still "waiting for delivery" until I rang. 2. Then status remained "Delivered" for several days until I again called. Two days later it arrived home fixed! 3. Left on hold with "musack" for AGES when I called. Chat was better (if someone was available) Small things make a bit impression so should be easily fixable. But I'm happy with the result, the alternative might have meant scrapping the car!!”

Helpful Report

Posted 2 months ago

“Never really had any problems getting my items to you guys. But the DHL is not satisfactory three days wasted they never picked up item”

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Posted 4 months ago

“Good service with collection and returns included in fee. Have found the communication slightly delayed in previous uses over the years, however, this time, it has improved. Received the unit back within the timescale given, whereas on previous repairs, it has taken longer than expected.”

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Posted 7 months ago

“Excellent service, kept me informed about my Issue and were able to help.”

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Posted 8 months ago

“riparazione effettuata sul sistema abs della bmw 316d del 2014 lavoro eccellente eseguito da veri professionisti”

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Posted 8 months ago

“Website wasn't great, but the service was”

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Posted 11 months ago

“I was so upset when my car started having engine shut down issues, then I went to Ford and they could not help me as they did not have booking availability for the next two months. Then I explained to my cousin, he then asked another mechanic friend who recommended ECU Testing LTD. After contacting ECU Testing, they resoved the engine shut down issue in a matter of one to two days. To be honest they were a life saver for me, as everything still works well and the issue seems to disapear. Thank you very much for your expertise & professionalism. 🙏🙏🙏”

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Posted 1 year ago

Hi Odete, Thank you for your brilliant feedback. I will be sure to pass your comments onto the rest of the team. We are glad to hear your back on the road again. Regards Karen

Posted 1 year ago

“Surely it was a plug and play after they fixed my gearbox ECU. Service wise 👌🏾 it's the best I could ask for however I wasn't happy on the price increase from the advertised ~£200 TO ~£300”

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Posted 1 year ago

Hi Makaza, Thank you for your positive review. I am pleased to read you are happy with our services. Regards Karen

Posted 1 year ago

“Everything was just fine. Send, my BMW, ABS module unit to Repair they returned repair and working well.”

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Posted 1 year ago

Hi Julio, Thank you for your feedback I am pleased to hear that you are back on the road. Regards Karen

Posted 1 year ago

“Dash camera back in fully working a little disappointed about turnaround time but was Easter weekend so got allow for people on holiday, overall happy with service.”

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Posted 1 year ago

Hi Adrian, Thank you for your kind review, we aim to turn units around as quickly as we possibly can however we were closed over the Easter bank holiday period. Best Regards Karen

Posted 1 year ago

“Very good service sorted our ecu repair perfectly”

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Posted 1 year ago

Hi Wrightsgarage Thank you for your positive review it is greatly appreciated. Regards Karen

Posted 1 year ago

“Pros Good service, speedy, good coms, Returned Perfect. A good service overall... Cons I managed to package my Dashboard and send it to them Tracked, insured & with a signature for £7.50 They then charged me £20 Inc the vat to return it ..! I then phoned them to ask why they need to charge me almost 3X the cost to return it , the reply on the phone was,...that's the cost otherwise make your own arrangements which is obviously more complicated and costly.”

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Posted 1 year ago

Hi Andrew, Thankyou for your feedback it is greatly appreciated, regarding our postage charge this cost covers the next day service with DHL express, the packaging and the insurance for the full value of the unit. Regards Karen

Posted 1 year ago

“There was no issue with the work done. The Fiat airbag ECU was returned fully functional and working with all faults sorted. I re-fitted it to the customers car and there were no faults requiring cleared afterwards. It all just worked and I re-assembled the dash and called the customer to collect. The cost was not unreasonable and the arranged postage all clear and straight forward (I chose to drop off the unit with the courier in order to speed up the process). I have given the service 4 out of 5 as the turnaround time was slower than advertised and the customer had to wait longer than expected to get her car back. However, I cannot fault the technical repair carried out. I will use the service again without hesitation and have confidence in their ability to effect a successful repair.”

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Posted 1 year ago

Hi CA Autos, Thankyou for your positive review, apologies if your unit went slightly over the turnaround time, we do aim to ensure customers units are turned around within the estimated quoted turnaround time however this can sometimes be delayed if the unit had to go into our R&D department, we do aim to keep customers updated via text message and email should this happen. Best Regards Karen

Posted 1 year ago

“We use this company quite abit.We are always happy with the service given and the swift return of goods to us. We would highly recommend.”

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Posted 1 year ago

Hi all at Swift Auto Centre, Thank you for leaving us a full starred review, we aim to provide the swiftest service possible. Many thanks, Lee

Posted 1 year ago

“Good service, was turned around quickly”

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Posted 1 year ago

Hi all at Roman Bank Garage, Thank you for your top review, we pride ourselves on delivering quality and efficiency for our customers. Many thanks, Lee

Posted 1 year ago

“It would have been 5 star apart from filling in test form on mobile phone would not allow vehicle details to be entered correctly, kept auto filling from drop down box. Testing, advice and repair all 5 star.”

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Posted 1 year ago

Hi, It’s great to read that you are happy with our services, thank you for your top review. Many thanks, Lee

Posted 1 year ago

“We've used this company for a number of years, most of the time we've had positive experiences. The communication is hit and miss - they don't send the reports through with a faulty unit, you have to request these separately and wait days for admin to get the technician to supply this. Why it is not created at time of test I have no idea! The online method of checking where your unit is within their system is basic and offers no detail beyond 'in progress'. It could be in progress for days until it is actually on the test station. No feedback is given to say when they are busy and their predicted 3 day return period turns into 5 or 6. We've only had one unit come back as 'OK' which was then retested to have a fault, so successwise they are good.”

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Posted 1 year ago

Hi, Thank you for the top-rated review. It’s great to see that you are happy with our services, we strive to provide the best service possible. Many thanks, Lee

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi all at The wright way, Thank you for your top review, we pride ourselves on delivering quality and efficiency for our customers. Many thanks, Lee

Posted 1 year ago

“Good service but slow unfortunately”

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Posted 1 year ago

Hi all at MSS Limited, Thank you for your review, we aim to provide the best user experience possible for our customers. Many thanks, Lee

Posted 1 year ago

“Lead time on turn around was slower than the 2-3 days so van was off road for 9 days from taking abs pump off to installing back on van, as they do not work weekends. but was kept informed with texts”

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Posted 1 year ago

Hi, Thank you for your review, our standard turnaround is 2-3 working days, if you’d like to call in with your information we will investigate with our management team why yours took longer. Many thanks, Lee

Posted 1 year ago

www.ecutesting.com is rated 4.9 based on 3,363 reviews