www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,207 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,207 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dash camera back in fully working a little disappointed about turnaround time but was Easter weekend so got allow for people on holiday, overall happy with service.”

Helpful Report

Posted 1 day ago

“Very good service sorted our ecu repair perfectly”

Helpful Report

Posted 2 weeks ago

“Pros Good service, speedy, good coms, Returned Perfect. A good service overall... Cons I managed to package my Dashboard and send it to them Tracked, insured & with a signature for £7.50 They then charged me £20 Inc the vat to return it ..! I then phoned them to ask why they need to charge me almost 3X the cost to return it , the reply on the phone was,...that's the cost otherwise make your own arrangements which is obviously more complicated and costly.”

Helpful Report

Posted 4 weeks ago

“There was no issue with the work done. The Fiat airbag ECU was returned fully functional and working with all faults sorted. I re-fitted it to the customers car and there were no faults requiring cleared afterwards. It all just worked and I re-assembled the dash and called the customer to collect. The cost was not unreasonable and the arranged postage all clear and straight forward (I chose to drop off the unit with the courier in order to speed up the process). I have given the service 4 out of 5 as the turnaround time was slower than advertised and the customer had to wait longer than expected to get her car back. However, I cannot fault the technical repair carried out. I will use the service again without hesitation and have confidence in their ability to effect a successful repair.”

Helpful Report

Posted 1 month ago

Hi CA Autos, Thankyou for your positive review, apologies if your unit went slightly over the turnaround time, we do aim to ensure customers units are turned around within the estimated quoted turnaround time however this can sometimes be delayed if the unit had to go into our R&D department, we do aim to keep customers updated via text message and email should this happen. Best Regards Karen

Posted 1 month ago

“We use this company quite abit.We are always happy with the service given and the swift return of goods to us. We would highly recommend.”

Helpful Report

Posted 2 months ago

Hi all at Swift Auto Centre, Thank you for leaving us a full starred review, we aim to provide the swiftest service possible. Many thanks, Lee

Posted 2 months ago

“Good service, was turned around quickly”

Helpful Report

Posted 3 months ago

Hi all at Roman Bank Garage, Thank you for your top review, we pride ourselves on delivering quality and efficiency for our customers. Many thanks, Lee

Posted 3 months ago

“It would have been 5 star apart from filling in test form on mobile phone would not allow vehicle details to be entered correctly, kept auto filling from drop down box. Testing, advice and repair all 5 star.”

Helpful Report

Posted 3 months ago

Hi, It’s great to read that you are happy with our services, thank you for your top review. Many thanks, Lee

Posted 3 months ago

“We've used this company for a number of years, most of the time we've had positive experiences. The communication is hit and miss - they don't send the reports through with a faulty unit, you have to request these separately and wait days for admin to get the technician to supply this. Why it is not created at time of test I have no idea! The online method of checking where your unit is within their system is basic and offers no detail beyond 'in progress'. It could be in progress for days until it is actually on the test station. No feedback is given to say when they are busy and their predicted 3 day return period turns into 5 or 6. We've only had one unit come back as 'OK' which was then retested to have a fault, so successwise they are good.”

Helpful Report

Posted 5 months ago

Hi, Thank you for the top-rated review. It’s great to see that you are happy with our services, we strive to provide the best service possible. Many thanks, Lee

Posted 4 months ago

“Great service”

Helpful Report

Posted 5 months ago

Hi all at The wright way, Thank you for your top review, we pride ourselves on delivering quality and efficiency for our customers. Many thanks, Lee

Posted 5 months ago

“Good service but slow unfortunately”

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Posted 5 months ago

Hi all at MSS Limited, Thank you for your review, we aim to provide the best user experience possible for our customers. Many thanks, Lee

Posted 5 months ago

“Lead time on turn around was slower than the 2-3 days so van was off road for 9 days from taking abs pump off to installing back on van, as they do not work weekends. but was kept informed with texts”

Helpful Report

Posted 7 months ago

Hi, Thank you for your review, our standard turnaround is 2-3 working days, if you’d like to call in with your information we will investigate with our management team why yours took longer. Many thanks, Lee

Posted 7 months ago

“Always a Great Service Very Efficient and always keeping us informed via email”

Helpful Report

Posted 7 months ago

Hi all at Village Auto Centre, Thank you for your review, we pride ourselves on turnaround, quality and communications with our customers. Many thanks, Lee

Posted 7 months ago

“Efficient service”

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Posted 8 months ago

Thank you for leaving us a great review

Posted 8 months ago

“Good feed back, just took few more days turn round. Would recommend.”

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Posted 8 months ago

Hi Kevin, We strive to provide a hassle-free and efficient service for all, thank you for leaving us a top review. Many thanks, Lee

Posted 8 months ago

“Good Job, but slower than we were led to believe !”

Helpful Report

Posted 8 months ago

Hi all at Farrington Motors, Thank you for taking the time to leave us a great review. Due to unforeseen circumstances I see that we did over-run our turnaround on this one by one day, indeed making the job time 4 working days, we extend our apologies for this. Many thanks, Lee

Posted 8 months ago

“very professional from phone calls from repair and delivered”

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Posted 9 months ago

Hi all at Hereford Service And Mot Centre, Thank you for leaving us a super review. We’re so pleased that you’re happy with our services. Many thanks, Lee

Posted 9 months ago

“Great service, competitive prices”

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Posted 10 months ago

Hi all at C. T auto repairs, It’s great to read that you are happy with our services, thank you for your review. Many thanks, Lee

Posted 10 months ago

“My instrument cluster was fixed as advertised (faulty lcd). This isn't a back street operation so not as cheap as some but, you can be confident that they won't butcher your bits!”

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Posted 1 year ago

Hi Steve, Thank you for your great review, we strive to provide the best possible service and pride ourselves on efficiency, quality and communications with our customers. Many thanks, Lee

Posted 1 year ago

“Quality of repair appears good, though turnaround time was outwith quoted time in this instance”

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Posted 1 year ago

Hi all at MRT International Ltd, Thank you for your review and feedback. We aim to provide the most efficient service possible whilst keeping our customers up to date at every stage. Apologies for the unforeseen delay, but we are really pleased that we have been able to help you. Many thanks, Lee

Posted 1 year ago

“Good repair, but was 7 days from the time it arrived with them, to receiving it back”

Helpful Report

Posted 1 year ago

Hi all at Prc car care, Thank you for your review and feedback. We aim to provide the most efficient service possible whilst keeping our customers up to date at every stage. Apologies for the unforeseen delay on this occasion, but we are really pleased that we have been able to help you. Many thanks, Lee

Posted 1 year ago

www.ecutesting.com is rated 4.9 based on 3,207 reviews