www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,216 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,216 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first class service would recommend to anyone”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for this top review, i am pleased to hear you are happy with our services. Regards Karens

Posted 1 month ago

“Great company as always, great service and very helpful.”

Helpful Report

Posted 1 month ago

Hi Arc mot, Your feedback is gratefully received, i will pass your feedback onto the rest of the team. Regards Karen

Posted 1 month ago

“Excellent service Keep us infrom through the process”

Helpful Report

Posted 1 month ago

Hi Grays Garage, Thankyou for your feedback, keeping our customers up to date through each stage of the process is very important to us. I am glad to see your are happy with our services. Regards Karen

Posted 1 month ago

“Easy to use website from fault diagnosis and payment to collection/return Part returned working and within the promised t6ime frame”

Helpful Report

Posted 1 month ago

Hi all at Gren Craig Motors Ltd Thank you for your top review, it’s great to read that you are happy with our services. Many thanks Karen

Posted 1 month ago

“First class service”

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Posted 1 month ago

Thank you for your five star review, we appreciate it very much.

Posted 1 month ago

“10 out of 10 They pick the unit up,keep you upto date on whats happening, tell you whats wrong fix it and send it back. Excellent service .”

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Posted 1 month ago

Hi Tustain Motors, thank you for your positive feedback, it is greatly appreciated to read you are happy with our services. Thanks Karen

Posted 1 month ago

“Excellent service. Pick up next day at my premises, repaired part and returned straight away after I had paid va card. Would definitely use again.”

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Posted 1 month ago

Hi, Thank you for your review, we aim to provide the best user experience possible for our customers. Many thanks, Lee

Posted 1 month ago

“The best by a mile.”

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Posted 1 month ago

Hi, Thank you for the top-rated review. It’s great to see that you are happy with our services, we strive to provide the best service possible. Many thanks, Lee

Posted 1 month ago

“Excellent quick and efficient service. Easy to arrange and get the job done BUT the price of the return postage is not acceptable and should have been included as the collection was. Also this rip off return postage ADD-ON at the end SHOULD HAVE BEEN TOLD OR POINTED OUT AT THE START !! NOT AT THE END WHEN YOU HAVE NO CHOICE AND YOU NEED THE ECU BACK !!! NOT GOOD PRACTICE.”

Helpful Report

Posted 1 month ago

Hi all at SK Auto Sales/care, It’s great to see that you are happy with our service, but sorry to read that you take issue with the return shipping. Our website clearly sets out costs for rebuilds, replacements and shipping and the customer portal is designed to also break down costs into their individual categories to give a clear view. Drop off and collection is always available for all of our customers, trade or otherwise. Whilst all of this is in place, we appreciate your feedback if this is not clear enough so that it can be amended. However it’s great that we have been able to help you get back on the road. Many thanks, Lee

Posted 1 month ago

“Excellent service as usual and fast turn around”

Helpful Report

Posted 2 months ago

Hi all at Twynham Motor Sevices Ltd, Thank you for your top review, it’s great to read that you are happy with our services. Many thanks, Lee

Posted 1 month ago

“always a top service from this company, we have used them many times and will continue to do so”

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Posted 2 months ago

Hi all at Sextons cars Limited, Thank you for the top-rated review. It’s great to see that you are happy with our services, we strive to provide the best service possible. Many thanks, Lee

Posted 1 month ago

“Very quick turnaround and great price for the job, definitely be using them again”

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Posted 2 months ago

Hi Martin, Thank you for your top review, we pride ourselves on delivering quality and efficiency for our customers. Many thanks, Lee

Posted 1 month ago

“Very good and keep updating us when various isseues where found. repaired and back, we”

Helpful Report

Posted 2 months ago

Hi, We strive to provide a hassle-free and efficient service for all, thank you for leaving us a top review. Many thanks, Lee

Posted 1 month ago

“Excellent service used many times .thank you..”

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Posted 2 months ago

Hi all at attwood motor services, Thank you for leaving great feedback and a top star review. We always aim to provide a swift service that is hassle free to use. Many thanks, Lee

Posted 1 month ago

“Excellent job despite the wait from the Friday they fixed it and took payment to the Tuesday morning when DHL delivered it, one reason I picked this company was they were very local, but couldn't pick it up my self. Had no issues since it was fixed which you would expect, so thanks for a great job.”

Helpful Report

Posted 2 months ago

Hi Tarquin, Thank you for your top review, we strive to provide a service that is quick and easy to use from collection to completion. Many thanks, Lee

Posted 1 month ago

“Always helpful and good courier system Honour thier warranty system if repair fails”

Helpful Report

Posted 2 months ago

Hi all at Just Automotive Solutions LTD, Thank you for your top-starred review, we strive to provide the best customer experience possible. Many thanks, Lee

Posted 1 month ago

“Supposedly a 3 day turn around, waiting 10 days with no update. Had to ring up to get onformation just to be told there were no faults in the ecu. which I had already clearly stated in the fault description following my diagnostic.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback, I have looked into your job and can see that the unit had been tested within the 2-3 working day turnaround time quoted . Our colleague attempted to contact you to discuss this however this was unsuccessful, and a voicemail was left for you to give us a call back. Many thanks, Karen

Posted 1 month ago

“after an efficient first job, the second job was not collected, on two subsequent occasions then abandoned by us.”

Helpful Report

Posted 2 months ago

Hi There, I am sorry to read that your package didn’t get collected by our courier, I have passed this information over to our account manager for investigation. If you wish to still send this to us we will ensure this is marked as a priority. Please contact me on 01773 535638 if you wish to discuss this further. Best Regards Karen

Posted 1 month ago

“Excellent service and sppedy delivery as always”

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Posted 2 months ago

Hi all at Tridon Garage LTD, Thank you for the top-rated review. It’s great to see that you are happy with our services, we strive to provide the best service possible. Many thanks, Lee

Posted 2 months ago

“Very good efficient service. Highly recommended.”

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Posted 2 months ago

Hi Richard, We strive to provide a hassle-free and efficient service for all, thank you for leaving us a top review and recommendations to others. Many thanks, Lee

Posted 2 months ago

www.ecutesting.com is rated 4.9 based on 3,216 reviews