Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,845 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,845 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Dunmow Group were professional and cleared my garage swiftly and swept it afterwards. Very happy with the service”

Helpful Report

Thanks for taking the time to leave us a 5 star review Caroline! We are so pleased to hear your experience you had when you used us for your garage clear out. We always aim to provide an efficient and professional service, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Usually book with Dunmow from the recommendation I got from a friend who works for Bellway Homes, had a very disappointing phone call with one of the colleagues on the phone which made me not want to use Dunmow after and was very angry on the phone with the previous colleagues but had a very nice advisor named Marvin rectify and sort the issues out with my numerous skips quickly, asked the right questions, added the correct information and gave amazing reassurance in making sure my business needs were met and that I was fully aware of the credible information so the mistakes from other colleagues and services I had with the company wouldn’t happen again, don’t usually do reviews but nice young guy should be recognised was unbelievable customer service which is pretty rare to find these days, real credit to the company of Sam Malins, Will be continuing to book with Dunmow Group after the service received!”

Helpful Report

Hello Dan, I am sorry to hear about your previous experience with us. Thank you so much for leaving a review with such great feedback on our sales team member Marvin, very kind words which will be passed across to him. Thanks again for using us, Dunmow Group.

“Excellent service on time and good value and friendly customer service”

Helpful Report

Hi Andy, thanks for taking the time to leave a great review! We are so pleased to hear you received an excellent and prompt service from our team here at Dunmow Group. We always aim to provide an efficient and friendly service to our customers so it great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very impressed - easy to book / arrived exactly as agreed and then collection as agreed as well. Fantastic service.”

Helpful Report

Thanks for taking the time to leave us 5 star review! We are so pleased you received a fantastic service from us here at Dunmow Group. We always aim to provide an efficient and friendly service to our customers, so it is great to learn this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Nice and easy to order via the website, delivery was on the day allocated and at a good time, collection has been organised online as well Nice smooth easy process”

Helpful Report

Thanks for taking the time to leave us a great review Leigh! We are thrilled to hear your feedback on using our new online booking system, and that you received an efficient service from us here at Dunmow Group. We always aim to provide an efficient and friendly service so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Dunmow Group came recommended to me and I can happily say I would recommend them to everyone. Great customer service, good communication and super friendly team who came to take our waste away, couldn’t be happier”

Dunmow Group 5 star review on 9th September 2021

Helpful Report

Thank you for taking the time to leave us a 5 star review and a great photo of our waste collection team busy at work! We are so pleased to hear your feedback on using our friendly team here at Dunmow Group. We will be sure to pass on your feedback and photo to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Recently hired a skip from Dunmow group . I found the staff I spoke too professional, friendly and very efficient. The delivery and uplift were without any issues. This company does what it says on the tin . A pleasant experience 👍”

Helpful Report

Thanks for taking the time to leave us a 5 star review James! We are thrilled to learn your feedback on using our services here at Dunmow Group. We always aim to provide our customers with an efficient and friendly service, so it great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“We have had 15 skips from Dunmow Group over the past year. We have renovated a house and downsized so really needed a reliable and efficient skip company to help. We certainly got this with Dunmow Group, they deliver and collect when they say they will, the prices are very reasonable and the staff respond to queries really quickly and always take time to read the email and give a full answer. In short if you need a skip then Dunmow Group should be the first and only people you call”

Helpful Report

Thanks for taking the time to leave us a 5 star review Johnathan! It is so great to learn your feedback and experience from us here at Dunmow Group throughout your renovation project. We always aim to provide the most efficient and friendly service to our customers, so it is great to hear this is your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Terrible customer service brought at a price online only to be told something wrong with system and its £50 more although already paid. They would not honour price and now our money is in hold for about 5 working days. When we specifically booked a week off work to get this job done and now we can't. Thanks a lot. Total waste of time. Do not use.”

Helpful Report

“Helpful & efficient service. We had two skips and the drivers arrived within the promised timescale on each occasion.”

Helpful Report

Thank you for taking the time to leave us a great review! We are thrilled to hear your experience with our team here at Dunmow Group. We always aim to provide out customers with a helpful and efficient service, so it is great to learn this was your experience with us. We will be sure to pass on your feedback. We look forward to you custom again in the future. Kind regards, Dunmow Group.

“What an excellent experience!!!! Flawless communication, clear information given, courtessy call before collection. Two gentlemen with a small truck came to collect some boxes to be taken away. Both were very polite and helpful. I have not had such a great service provided for a very long time. Happy with the whole process with speed of light.😊 I can definitely recommend Dunmow Group to anyone! You made my day.🤩”

Helpful Report

“What an excellent experience! Flawless communication, curtessy phone call before collection, action with speed of light!!! I needed some boxes to be collected so I used Dunmow Group to helpme with it. Two gentlemen with a mini truck came today. They were ever so polite and helpful. I have not had such a nice service experience for a very long time. You just made my day! 🤗🤩”

Helpful Report

Thanks for taking the time to leave us a 5 star review Hana! We are so pleased to hear your experience from using our friendly call centre team to collection of your boxes. We always aim to provide our customers with the most efficient and friendly service, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Quick and efficient. The job wasn’t over priced, and the 2 gentleman who came to complete the work humoured my very excitable 4 year old wonderfully. Couldn’t recommend enough”

Helpful Report

Thank you so much for taking the time to leave us a excellent review! We are so pleased to hear your feedback on our team here at Dunmow Group. We always strive to provide our customers with an efficient and fair service so it is great to hear this was your experience. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great customer service both during ordering over the phone to the delivery driver, our skip was delivered on time and with no fuss despite access to our property being challenging. Can’t fault the service many thanks Abi”

Helpful Report

Thank you so much for taking the time to leave us a great review Abi! We are thrilled to hear your feedback on our friendly team here at Dunmow Group. We aim to provide a seamless and efficient service from the ordering to collection, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The customer service is excellent ,service is fairly priced and pick up on completion was a same day service. I would happily recommend Dunmow group.”

Helpful Report

Thank you so much for taking the time to leave us a 5 star review Mike! We are so pleased to learn your feedback on using our services here at Dunmow Group. We always aim to provide our customers with the most efficient and friendly service, so it is great to hear this was your experience, We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Used Dunmow Group for the first time for recycling scrap metal from a recent demolition project in Essex and cannot recommend them more highly. Easy to deal with, great rates & service along with exceptionally swift payment. Annie Weekly & Stuart Haslam are a credit to the company. Will definitely use again!”

Helpful Report

Thank you so much for taking the time to leave us a brilliant review Steve! We are thrilled to hear your brilliant experience with using Dunmow Group, in particular scrap metal. We will be sure to pass on your feedback to the team! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Professional Company all round. Service delivery spot on and customer service perfect, well done to all at Dunmow Skips!”

Helpful Report

Thank you so much for taking the time to leave us a 5 star review! We are so pleased to hear your feedback on your experience of using our friendly team here at Dunmow Group. We always aim to provide an efficient service to our customers so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Highly recommend, friendly and efficient service. Great communication.”

Helpful Report

Thank you so much for taking the time to leave us a 5 star review Lisa! We always aim to provide our customers with the most efficient and helpful service, so it is great to learn your feedback was this when using our friendly team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great same day service!!! Reasonable price for collection of an old mattress, professional guys, thanks”

Helpful Report

Thank you so much for taking the time to leave us a great review, Susan! We are thrilled to hear your feedback on using our collection service, and we will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I would highly recommend Dunmow waste. They are prompt, efficient and very helpful! Excellent value for money and a brilliant firm. We used them for their grab lorries and skips. I will 100% be using them for my future jobs for waste removal.”

Helpful Report

Thank you so much for taking the time to leave us a 5 star review! We are so pleased to learn your feedback on using our services here at Dunmow Group. We strive to deliver the most efficient and helpful service to our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,845 reviews