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Dunmow Group Reviews

4.9 Rating 2,827 Reviews
A
Happiness Grade
Read Dunmow Group Reviews

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,\n7 Regiment Business Park, Eagle Way, Chelmsford

Dunmow Group have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.

A

Price - Excellent

98.81%
Industry Average
Good friendly service very helpful website all at a very competitive price
- David G
Excellent service. Friendly polite drivers. Very good price.
- Matthew H
Delighted with the service I had, booked last min on a Friday night and best price I could Find for 8 yard, they delivered before 12pm next day. They gave me some advice on bits that I thought they couldnt take away and then text message when they were on their way to collect. Friendly, professional and hassle free - will definitely use again,
- Danielle L
A

Delivery - Fast

96.30%
Industry Average
Excellent service ! Delivery and collection exactly on schedule. Skip placed perfectly. Friendly and helpfull drivers. Very good all the waythank you.
- Chris M
Delivery and collection was quick and efficient. We would use Dunmow Skips again.
- Anonymous
Good service but had trouble finding address on delivery and collection
- Anonymous
100.00%
Industry Average
I’ve used Dunmow skips twice and they are very helpful for every part from ordering customer service delivery returns they are excellent
- Shirley
A

Refunds - Easy

100.00%
Industry Average
I found the whole process of booking a skip really easy, when I had to change the size of the skip I ordered it was dealt with professionally and my refund for the first skip was back in my account in three days, the guy who delivered my skip, knocked to ask whereabouts I wanted the skip placed and then checked that it was in the right place, a totally professional and friendly company, I highly recommend them!
- Anonymous
The people in the office were very helpful. I mistakenly paid twice on line and they were very good trying to sort it out. Haven't had the refund yet, but here's hoping!
- Jane B
I was disappointed to find that I had been given a skip without a drop down door when I'd paid for one. There had been no warning I was getting a different skip. I had to call up to ask for a refund otherwise I think it would of been missed. Timings were good however, and staff were friendly on the phone.
- Andy C
99.15%
Industry Average
Excellent service ! Delivery and collection exactly on schedule. Skip placed perfectly. Friendly and helpfull drivers. Very good all the waythank you.
- Chris M
Good service but had trouble finding address on delivery and collection
- Anonymous
Excellent service all round. I would only check the zone surcharge, as it comes at the end of booking. That said, I would use them again.
- Fiona M