Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,718 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,718 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have used Dunmow skips on numerous occasions & I have never been disappointed a reasonable price great service plus courteous & professional driver’s highly recommended”

Helpful Report

Hi Dave, Thanks so much for taking the time leave us a 5 star review! It is great to receive such lovely feedback on our drivers. We will be sure to pass this on to them. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Delivery and Collection very good, i don`t quite understand why there has been a dozen or more emails about one skip hire and collection, for me that was a bit of the top.”

Helpful Report

HI Simon, Thanks so much for taking the time leave us a great review! We are pleased to hear you were happy with our delivery and collection service. We will pass on your feedback regarding emails to the relevant department. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Probably the easiest website I have used. Never has been ordering a skip so simple and quick. Would 100% recommend this site.”

Helpful Report

Hi Jane, Thanks so much for taking the time leave us a positive review! It is so great to receive such positive feedback on using our online booking system. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent ordering process and customer service from start to finish. Hassle free and exactly what I expected and hoped from the delivery to pick up of the skip.”

Helpful Report

Thanks for taking the time leave us a 5 star review! We are thrilled to hear you were pleased with the service you received from ordering, through to the collection on your hired skip. We always aim to provide the best possible service to our customers, and pleased to hear this was your experience of using us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Customer service was great , and dealt with my changes perfectly. Would definitely recommend to anyone”

Helpful Report

Hi Alison, Thanks so much for taking the time leave us a 5 star review! It is great to hear you received great customer service from our friendly team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Brilliant service from start to finish. Ordered a skip at 10:55am, it was on my drive by midday. We filled it quicker than expected so I called the office and they picked it up early for us. Easy to get hold of someone at the office and the staff were professional and helpful. Price was reasonable. Would use again with no hesitation.”

Helpful Report

Hi Catherine, Thanks so much for taking the time leave us fantastic feedback. We always aim for our customers to receive the most professional, efficient and prompt service and it is great to hear this was your experience using us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Easy online ordering. Skip arrived and picked up when requested. Drivers friendly. Very good service”

Helpful Report

Hi Peter, Thanks so much for taking the time leave us a positive review! It is great to hear you found our online booking system to be easy and straight forward, and that our friendly drivers were prompt and efficient with the delivery and collection your hired skip. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Always easy to deal with. Never had a problem.”

Helpful Report

Hi Mark, Thanks so much for taking the time leave us a 5 star review! We are thrilled to hear you find our customer service team 'easy to deal with'. We always aim to deliver the most professional, efficient and prompt service for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent Excellent Excellent! Everything about my experience with Dunmow Group has been perfect. A thoroughly professional company with friendly and knowledgeable staff. It was a joy to do business with them!”

Helpful Report

Hi Mark, Thanks so much for taking the time leave us a positive review! We are so thrilled to hear your experience with us here at Dunmow Group. We always aim for a our customers to receive a friendly, helpful and professional service and we are delighted this is what you experienced. We look forward to your custom again in the future. Kind regards, Dunmow Team

“The service was great and Sam in particular was really helpful (even when we upped the number of loads last minute!). Wouldn’t hesitate to use them again.”

Helpful Report

Thanks so much for taking the time leave us a positive review! We are thrilled to hear you had a great experience with our customer care team. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent delivery & collection service. Would certainly use again.”

Helpful Report

Hi Alan, Thanks so much for taking the time leave us a 5 star review! We are pleased to learn you were extremely happy with our delivery and collection team. We always aim for the best possible customer service for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Five star service. I would definitely recommend.”

Helpful Report

Hi Sharon, Thanks so much for taking the time leave us a great review! We are thrilled to receive your feedback of a 'five star service'. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Professional, prompt,polite and a very good service.”

Helpful Report

Hi Elaine, Thanks so much for taking the time leave us a 5 star review! We are delighted you received a professional, prompt and polite service from our lovely team here at Dunmow Group. We always aim for the best possible service for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“A skip is a skip but what differentiates Dunmow Skips is the customer service. Spoke to two or three of the team who were very polite and professional and nothing too much trouble.”

Helpful Report

Thanks so much for taking the time leave us a positive review! It is great to hear your feedback on our friendly customer service team. We always strive to deliver the best possible service to our customers and we are thrilled you experienced this us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Brilliant service and very helpful and polite on the phone. Thank you”

Helpful Report

Hi Daryl, Thanks so much for taking the time leave us a 5 star review! We are thrilled to hear you found our customer service team to helpful and friendly and that our service met your expectations. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service from the Dunmow Group. Great communication and customer service and will certainly use again Many thanks”

Helpful Report

Hi Neil, Thanks so much for taking the time leave us a positive review! We are so pleased to hear your feedback on using our services here at Dunmow Group. We always aim to communicate our best with our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Team

“The service has been good and the delivery was either next day or two days. My only issue is the hire is for two weeks, when selecting a collection date it allows you to choose a collection date beyond two weeks. I thought I was getting the skip for a month at a really good price and would ease my garden job, but I was only allowed it for two weeks or pay £35 per week extension. Just a misunderstanding and not a "negative" but the system shouldn't let you book a collection date further than two weeks.”

Helpful Report

Hi Josh, Thanks so much for taking the time leave us a great review! Thanks for highlighting this issue with selecting a collection date on the booking system, I can only apologise for the confusion, I will pass this on to our IT team to look into. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Very easy to book online easy process all the way through... When I finished just a simple call to pick up the next day”

Helpful Report

Hi David, Thanks so much for taking the time leave us a positive review! We are so pleased to hear you found our online booking system for our services to be an easy and straight forward experience,. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Simple and easy to book a skip and service was great. Would recommend and use again.”

Helpful Report

Thanks so much for taking the time leave us a positive review! It is great to hear you found our service to be simple and effective. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service highly recommended”

Helpful Report

Thanks for taking the time leave us a 5 star review! We are so pleased you were happy with our service. We look forward to your custom again in the future. Kind regards, Dunmow Team

Dunmow Group is rated 4.9 based on 2,718 reviews