Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,838 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,838 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

Write Your review

Tell us how Dunmow Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dunmow Group 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Even tho i messed up the address twice the still managed to get it to me and for a great price !!”

Helpful Report

Hi Finley, thanks for taking the time to leave us a 5 star review! Despite the address changes, we are pleased we were still able to deliver a service to you. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“We needed 3 skips in 5 days for garden clearance, but were unable to be on-site. Delivered on time, contractor was happy, and exchanges were very prompt. Staff were very helpful on the phone with a query about size of container and arranging exchanges. Confirmation and invoices were emailed straight away. Excellent service.”

Helpful Report

Thanks for taking the time to leave us a great review! We are so pleased you found our service here at Dunmow Group to be efficient and friendly from our contact team through to the exchange and collection of the skips. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Ordered a skip and ask to be put on drive next to wall when booking it, was able to have the skip for extra time at cost and price was far. Drive was helpful on the day and I always use them when I need a skip.”

Helpful Report

Thanks for taking the time to leave us a great review Neil! We always try to accommodate our customers requests when delivering skips on positioning etc, so it is great to hear your positive experience of this. We will be sure to pass on your feedback to our friendly drivers. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service”

Helpful Report

Hi Matthew, thanks for taking the time to leave us a 5 star review! We are thrilled you find out service to be great here at Dunmow Group, and we look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very Professional this will be the fourth time I’ve used them and would do again.”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We are thrilled to learn that this is the 4th time using our services here at Dunmow Group and that you find our services and friendly team to be very professional. We always aim to provide an efficient and professional service to our customers, so it is great this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service and kept fully informed / up to date on delivery progress etc.”

Helpful Report

Thanks for taking the time to leave us a great review Paul. It is wonderful to hear you found our communications to you to kept you fully informed on progress and delivery times/dates. We always aim to provide our customers with a professional and efficient service so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very efficient service, i would recommend and use again.”

Helpful Report

Hi Jackie, thanks for the taking the time to leave us a 5 star review! We are thrilled to learn you found our services here at Dunmow Group to be very efficient and that you’d happily recommend us to family and friends. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great! Online order, and delivery. No need for me to do anything it was all taken care of. Only negative was I couldn't figure out how to schedule a return online, but did it via phone, no problem.”

Helpful Report

Thanks for taking the time to leave us a great review! We are pleased to hear your feedback on using our online booking system. We will pass your feedback on regarding scheduling a return online to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fantastic service, the delivery was on time. The driver was really helpful, a credit to the company. I have been impressed with the quality of customer service from start to finish. The skip was collected on time. Will be using using this company agin.”

Helpful Report

Thank you for taking the time John to leave us a 5 star review! We are so pleased you found our services here at Dunmow Group to be fantastic. We strive to deliver a professional, friendly and efficient service to our customers, so it is great that this was your experience with using us. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fast an efficient service, Driver called as we were out to ensure that the skip was left correctly.”

Helpful Report

Thanks for taking the time to leave us a great review Ken! We are thrilled to hear you found our services here at Dunmow Group to be efficient and our friendly team ensured the skip was correctly positioned for you. We will sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Quick, easy, good value for money. Very pleased with the service”

Helpful Report

Hi Matthew, thanks for taking the time to leave us a great review. We are thrilled to hear you found our service to be quick and easy, and overall you were very pleased with the service we provided you. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Super impressed with the booking, delivery and collection of our skip. Excellent communication and friendly staff. I will 100% use again.”

Helpful Report

Thanks for taking the time Lisa, to leave us a 5 star review! We are thrilled to hear you found our complete service from booking, through to collection to be efficient, with great communication from our friendly team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Wonderful!”

Helpful Report

Thank you! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very nice man in office helped with my enquiry delivery man with skip very pleasant person would certainly use Dunmow Skip again”

Helpful Report

Thanks for the taking the time to leave us a 5 star review Pamela. It is great to hear your experience when dealing with our friendly call centre and delivery drivers. We always aim to provide a professional, friendly and efficient service so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Online booking was very easy. Confirmations and correspondence were received throughout the process. I was kept updated on the delivery times and Skip was collected quickly when required. Access to my driveway is not straightforward but the skilled drivers made this look easy. Very happy to deal with a professional company.”

Helpful Report

Hi Michael, thanks for taking the time to leave us a 5 star review! We are pleased to hear your feedback on our online booking system and our friendly drivers. It is great to learn that you found the correspondence appropriate and helpful. We will be sure to pass on your feedback to the drivers. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Used for over 12 months, nothing is too much for them, very flexible delivery and collection options.”

Helpful Report

Thank you for taking the time to leave us great review! We are so pleased to hear that you find our team here at Dunmow Group to be flexible and helpful, we always aim to provide our customers with the best possible customer service. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Absolutely brilliant - superb customer service, friendly, prompt delivery and pickup, nothing like any skip company I've used before. Top notch.”

Helpful Report

Thanks for taking the time to leave us a brilliant review John! We are thrilled to learn your experience with using our friendly team here at Dunmow Group. We strive to provide our customers with a professional, friendly and efficient service, so it is great to hear this as your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Fantastic service - couldn’t ask for more. Delivered when requested and collected when requested 👏🏻👏🏻👏🏻”

Helpful Report

Thanks for taking the time to leave us a 5 star review Jan! We are so pleased to hear your feedback on the fantastic service you received from us here at Dunmow Group. We always aim to provide a professional and efficient service, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Good price, quick and efficient service from the office (collection in under 48 hours) and really friendly collectors.”

Helpful Report

Thanks for the taking the time to leave us a great review. We are thrilled to learn that you found our service to be efficient and well priced. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Top firm won’t use anyone else for my skips. A star all round.”

Helpful Report

Thank you Reece for your 5 star review! We love receiving positive feedback like this! We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,838 reviews