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Dunmow Group Reviews

4.9 Rating 2,718 Reviews
98 %
of reviewers recommend Dunmow Group
4.9
Based on 2,718 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Dunmow Group Reviews

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Anonymous
Anonymous  // 01/01/2019
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So easy to order on line. Really helpful and friendly driver will definitely be using agin
Helpful Report
Hi Hazel, Thanks so much for taking the time leave us a positive review! We are pleased to hear your positive feedback from ordering skips using our online system. We will be sure to pass on your feedback to our friendly drivers. We look forward to your custom again in the future. Kind regards, Dunmow Team
Quicjk and efficient service, everything can be done online. I would definately reccomend
Helpful Report
Hi Colin, Thanks so much for taking the time leave us a great review! We are pleased you experienced a quick and efficient service from us, and that you found our online booking system to be user friendly and affective. We look forward to your custom again in the future. Kind regards, Dunmow Team
Really great to deal with this company such a “can do” attitude rather than the usual “no way” All my questions answered quickly and easily Can thoroughly recommend
Helpful Report
Hi Gerald, Thanks so much for taking the time leave us a positive review! We are thrilled to hear your positive experience using us, and that we met your expectations. We always aim to help and guide our customers the best we possibly can. We look forward to your custom again in the future. Kind regards, Dunmow Team
Fantastic service, great communication and very reliable, thank you!
Helpful Report
Hi Peter, Thanks so much for taking the time leave us a positive review! We are delighted you received such a fantastic service from our team here at Dunmow. We always praise ourself on great communication and efficiency so it is great to hear you received this. We look forward to your custom again in the future. Kind regards, Dunmow Team
Second time I have used Dunmow Group. Easy to book on line, competitive pricing and very efficient delivery service. Friendly and efficient service received from the office and friendly and courteous service received from the driver/delivery staff. Will certainly use again.
Helpful Report
Thanks so much for taking the time leave us a great review! It is great to receive your positive feedback on our online booking service. We are thrilled to read your feedback on our team and will be sure to pass this one to them. We look forward to your custom again in the future. Kind regards, Dunmow Team
Excellent service from start to finish, wouldn’t hesitate to use them again!
Helpful Report
Thanks so much for taking the time leave us a positive review! We are thrilled to hear your experience from order to collection was excellent. We always aim to deliver the best possible service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team
I have had 3 skips for my garden clearance , and all have been delivered on time , collected on time and the service from drivers was polite and professional
Helpful Report
Hi Neil, Thanks so much for taking the time leave us a 5 star review! It is great to see you were happy with our efficient delivery and collection service we offer here at Dunmow Group. We will be sure to pass on your lovely feedback to our drivers. We look forward to your custom again in the future. Kind regards, Dunmow Team
I have used Dunmow Group a couple of times now. Great advice even for a domestic customer. I used Whatsapp for some advice on the type of skip and lead times. Very easy and secure on-line purchase, email reminders and Covid-safe delivery. Very professional service and will always use and recommend them
Helpful Report
Thanks so much for taking the time leave us a great review! We are thrilled to hear you were pleased with our easy, user friendly online booking system. We always aim for an efficient service for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team
Where can I start.... from start to finish when using dunmow for waste collection and aggregate deliveries I found very professional. The staff on the phone were very helpful and polite. The grab driver is one of the best I’ve seen in my years of having grabs he was tidy and went the extra mile to help, and the deliveries were on time and tidy and polite. Will be using dunmow for the foreseeable future. Thanks again dunmow and the team 👍🏻👍🏻
Helpful Report
Thanks so much for taking the time leave us a 5 star review! We are pleased to hear you found our friendly team here at Dunmow to be helpful and polite and that our grab lorry team were one of the best you have ever experienced. We will be sure to pass your great feedback on to our team. We look forward to your custom again in the future. Kind regards, Dunmow Team
This is the third time I’ve used Dunmow Waste Collection now and every time they’ve been really helpful and friendly. Always prompt as well. I would recommend them highly !
Helpful Report
Hi Jo, Thanks so much for taking the time leave us a positive review! We are so pleased to hear you have just used our services for a 3rd time. It is great to hear you always find our lovely team to be friendly and helpful. We look forward to your custom again in the future. Kind regards, Dunmow Team
Customer service was brilliant. The office staff talked me through the options and prices and we took it from there. All very simple. And the two guys with the van did a great job. They were done in no time and were both very courteous and friendly. I would definitely recommend.
Helpful Report
Thanks so much for taking the time leave us a 5 star review! We are pleased you found speaking to our friendly customer service team helpful, and that the waste collection team met your expectations. We look forward to your custom again in the future. Kind regards, Dunmow Team
Friendly and efficient service
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Thanks so much for taking the time leave us a positive review! We are thrilled to read you found our service here at Dunmow, to be friendly and efficient. We look forward to your custom again in the future. Kind regards, Dunmow Team
Dunmow skips are by far the most professional skip company I have used. The admin and communication is always spot on. The drivers are helpful and very polite. 10 out of 10. Thoroughly recommend them
Helpful Report
Thanks so much for taking the time leave us a positive review! We are delighted to hear your experience on using us here at Dunmow Group. We always aim to provide our customers with a professional, polite and helpful service so it is great to hear that this was your experience of us. We look forward to your custom again in the future. Kind regards, Dunmow Team
Was shocked at the price increase and the time limit on the skip tbh. I had one a few months ago was cheaper and unlimited. However nice customer service
Helpful Report
Thanks for taking the time leave us a review! We are pleased to hear you are happy with our service. Prices do change from time to time inline with inflation. We look forward to your custom again in the future. Kind regards, Dunmow Team
Excellent service. We ordered the 8yd skip in the evening for the next day. It snowed quite alot overnight...and the skip still arrived! We were over the moon! We booked collection for a week later but when the skip was full we rang them and they collected early. Excellent service. Very polite, chatty driver too. We will definitely call them again. Thank you
Helpful Report
Hi Mark, Thanks so much for taking the time leave us a positive review! It is great to read such a positive experience using our services and team. We are so pleased we still met your expectations despite the unpredictable weather we sometimes have. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Team
Great service from start to pickup & very reasonable prices, would definitely recommend.
Helpful Report
Hi Alan, Thanks so much for taking the time leave us a 5 star review! We are so pleased to hear your experience with us from start to collection was efficient and prompt. We look forward to your custom again in the future. Kind regards, Dunmow Team
Very good service, always delivered and collected when required. Would definitely use again.
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Hi Nick, Thanks so much for taking the time leave us a positive review! It is great to hear you are happy with our service here at Dunmow Group and that you find our team to be prompt. We look forward to your custom again in the future. Kind regards, Dunmow Team
Amazing service from order to collection and made my little boys day that the delivery drivers waved at him! Will be using again in the future and highly recommend 👌
Helpful Report
Thanks so much for taking the time leave us a 5 star review! We are so pleased to hear your little boy was excited by our friendly delivery team waving, and we cannot wait to welcome your custom back in the future. Kind regards, Dunmow Team
EXCELLENT service start to finish. Great website gave me an instant quote, was then able to book and pay for the skip with ease. Note sent to driver was acknowledged and skip delivered and retrieved on time and without anyone being present. Thank you
Helpful Report
Thanks so much for taking the time leave us a positive review! We are thrilled to read your positive feedback to us. It is great to hear you found our website clear and easy to use, and that our driver met your expectations. We will be sure to pass on your comments. We look forward to your custom again in the future. Kind regards, Dunmow Team
I phoned around a few companies/people recommended by agents after a tenant left various large items at my house. Dunmow Group were not one of the recommendations but were the most reasonably priced. They were able to provide an appointment with a one hour window, the guys that collected phoned ahead to say that they would arrive in 10/15 minutes - and they did! (It's a shame that I find that so surprising). I have confirmation that the waste has been collected, so I feel quite confident it hasn't just been dumped somewhere. Good job. Thank you.
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Thanks so much for taking the time leave us a 5 star review! We are so pleased to hear your feedback on using our waste collection service. It is great to hear you were happy with our efficient and prompt service from the team. We look forward to your custom again in the future. Kind regards, Dunmow Team
Dunmow Group is rated 4.9 based on 2,718 reviews