Dunmow Group Reviews - Read 570 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.92 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

Mid Essex Recycling Centre, ,

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Dunmow Group 5 star review on 6th April 2021

Bailey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service. The drivers had a narrow awkward road to deliver the skip to our drive/collect. They were brilliant, even making sure our trees were not damaged. Highly recommend the company.”

Helpful Report

Thank you so much for taking the time to leave us a 5 star review and your picture. We are so pleased to hear your feedback on using our service and our friendly drivers being able to position the skip into a tight space. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Highly recommend, friendly and efficient service. Great communication.”

“Great same day service!!! Reasonable price for collection of an old mattress, professional guys, thanks”

“I would highly recommend Dunmow waste. They are prompt, efficient and very helpful! Excellent value for money and a brilliant firm. We used them for their grab lorries and skips. I will 100% be using them for my future jobs for waste removal.”

“Always efficient and prompt. Everybody in the team from office to drivers are friendly and professional.”

Thanks for taking the time to leave us a 5 star review Mike! We are so pleased to learn your feedback on using our friendly team here at Dunmow Group. We strive to ensure our customers always receive an efficient service - it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards Dunmow Group.

“Have used Dunmow group on quite a few occasions for skips every time I am very impressed with the friendly courteous professional drivers.There is always great communication between the office & the customer.For the quality of service the prices are spot on, many thanks”

Thank you so much for taking the time to leave us a brilliant review David! We are thrilled to hear your feedback on our friendly team here at Dunmow Group. We will be sure to pass on your feedback to the drivers and office staff. We always aim to provide the most efficient custom service to our customers, so it is great to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Every time I have dealt with Dunmow I have received excellent service. Roberto Gonzalez Woodford Recycling”

Thanks for taking the time to leave us a 5 star review Roberto! We are so pleased the hear your always find our services to be excellent. We aim to provide the best possible customer service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Good customer service and communication. I recommend Dunmow Waste Group with cofidence as they are reliable and fast. Thank you again”

Thanks for taking the time to leave us a great review and picture Vlad! We are thrilled to hear your feedback on using our services here at Dunmow Group. We always aim to provide the most efficient customer service and communication to our customers, so it is great to hear this was your experience when using us. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service from start to finish and so easy to use - would definitely use again and recommend to others”

Thanks for taking the time to leave us a great review Caroline! We are so pleased to hear you found our customer service to be excellent and will be sure to pass on your feedback back to the team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“We were very pleased with all staff dealt with at Dunmow Skips. Everything was done on time from delivery to collection and we were kept up to date too. Drivers were both very pleasant and helpful, especially having to negotiate around our water metre on the drive. Thank you all and we would - and already have, recommended your Company to others.”

Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear your feedback on our team here at Dunmow Group. And aim to provide our customers with the most professional and efficient service and its great to hear this was your experience with us. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent Service! Really helpful and friendly staff for booking the skip and arranging collection a couple of days later. Updates by email and drop off was quick. Would recommend and use again!”

Thanks for taking the time to leave us a brilliant review Stephanie! We are so pleased you found our service to be helpful and friendly from the beginning through to the collection of the skip. We will be sure to pass on your feedback to the team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very disappointing experience”

“This is our 4th time using the services! The lads today were absolutely brilliant! Value for money and always on time! The workers are always professional and getting on with the job! Top service every time we use the services!”

Thank you for taking the time to leave us a brilliant review Mrs Huddleston and for your custom! We are so pleased to hear your feedback on our friendly and helpful team here at Dunmow Group. We pride ourselves on an efficient and professional service and it is great to hear this is your experience. We look forward to your custom again with us in the future. Kind regards, Dunmow Group.

“Fantastic company! As a demolition company, we have noted that Dunmow Group is the best company we have dealt with in over ten years.”

Thank you for taking the time to leave us a 5 star review Joanne! We are thrilled to hear your feedback on using our services here at Dunmow Group and we look forward to your custom again in the future. Kind regards, Dunmow Group.

“Easy to arrange, efficient service, good value for money too.”

Hi Rishi, thanks for taking the time to leave us a 5 star review! We are thrilled to hear you found our service to be efficient and user friendly, we always aim to provide a high level of service to our customers, so it is great to hear this is your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service from dropping the skip off to picking it up, would highly recommend.”

Thank you for taking the time to leave us a great review! We are pleased to hear your feedback on our great service from the delivery through to collection. We will be sure to pass on your feedback to our friendly team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Have used Dunmow skips before, and would not hesitate to use again. Quick service, good prices and courteous drivers. Why bother looking elsewhere.”

Thanks for taking the time to leave us a 5 star review Howard! We are so pleased to hear you find our drivers to be courteous and our service to be efficient. We always aim to provide our customers with a professional and efficient service so are thrilled to hear this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Having just moved to Chelmsford, I needed to find a skip company in this area, I hit the jackpot first time, cannot praise this company enough,first class in every department, will be needing another skip soon, there's only one company I'll go too, thank you Dunmow, regards Mick.”

Thank you so much for taking the time to leave us a brilliant review Mick! We are thrilled to hear your feedback on using our friendly team here at Dunmow Group. We will pass on your great feedback on to our team and we look forward to your custom again when you require your next skip. Kind regards, Dunmow Group.

“Excellent customer service. I had a relatively small amount of scrap metal to dispose of, something I had not done before. The Dunmow Group staff I dealt with both in the office and on collection could not have been more courteous, helpful and efficient. I got a great price, too. Thoroughly recommended, especially for anyone nervous of the world of scrap!”

Hi Sally, thank you for taking the time to leave us a 5 star review! We are so pleased to hear your feedback using our services. We pride ourselves with delivering outstanding customer service to our customers and guiding customers to the best service we offer for their needs. We will be sure to pass on your great feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“We were looking for a skip and looked at various companies, I had heard good things about Dunmow skips and I was not disappointed at all in fact they were exceptional from placing the order to collection, I placed an enquiry on the Wednesday to order the skip and it arrived on Friday, the delivery drivers were very polite and courteous placing the skip exactly where we wanted it even though it was a tricky area , the skip was spotless and in a great condition, we filled it over the weekend and I emailed over the weekend to say it was full and by Monday lunchtime it had been collected, the price was very competitive and the communication was exceptional , keeping us informed every step of the way .I would highly recommend Dunmow skips, a very professional company.”

Thank you so much for taking the time to leave us a great review Angela! We are thrilled to hear your experience with our friendly team here at Dunmow Group. We always aim to provide the most professional and efficient service for our customers and we are so pleased this was your experience with us. We will be sure to pass on your lovely comments to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I emailed on bank holiday Monday, and early on the Tuesday I had a reply! Very efficient, and customer service has been fantastic. Thank you very much”

Thanks for taking the time to leave us a brilliant review! We are thrilled to hear your experience on our dedicated, friendly and efficient team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.89 based on 570 reviews