Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,718 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,718 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“First class service from phone call to Sam to book,to brilliant driver for muck away. Used many times, will continue to use when needed.”

Helpful Report

Thank you for taking the time to leave us a great review! We are thrilled to hear you have found our service to be first class. We always aim to deliver a professional and efficient service for our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great customer service! Been using more of Dunmow waste this year, so far outstanding service! Skips turn up bang on time and taken away promptly on request. Very competitive prices!! Also used the grabber recently, driver did exceptional well considering it was dark and had to get down tight roads. Will be using more of their services. 10/10 !!”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We are so pleased to hear you have found our service to be prompt and efficient. We will be sure to pass on your great feedback to the grab lorry team. We look forward to your returning custom in the future. Kind regards, Dunmow Team

“Great service! Steve goes above and beyond”

Helpful Report

Thank you for taking the time to leave us a great review Liane! We are pleased to hear you were happy with our service. We look forward to your returning custom in the future. Kind regards, Dunmow Team.

“Great price, very helpful, the grab man was very polite and did the job brilliantly, left the property with no mess at all, I would defiantly recommend this company.”

Helpful Report

Hi Mandy Thank you so much for taking the time to leave us a 5 star review! We are so pleased to hear your feedback on our friendly team. We will be sure to pass your feedback on to the grab team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent communication via email. Informed when skip was en route, then when delivery had been completed and then quickly received the signed ticket. This is very good communication and really gives the customer confidence.”

Helpful Report

Thanks for taking the time to leave us a positive review! We are thrilled to hear your feedback on using our service. We always aim to deliver outstanding communication to our customers. We look forward to your returning custom in the future. Kind regards Dunmow Team

“Very happy with the service from first contact, delivery and collection. Will definitely be recommending.”

Helpful Report

Thank you for taking the time leave us a great review! We are so pleased to hear your were very happy with our service from the your first contact through to collection. We look forward to your returning custom in the future. Kind regards, Dunmow Team

“Fantastic service. Easy quote and collection service arranged via whatsapp. Really quick quote and collection arranged within 24 hours. Call before to confirm, and polite, quick collection of bulk household DIY waste. Highly recommended.”

Helpful Report

Hi Lisa Thank you for your 5 star review! We are so pleased to hear your feedback on using our WhatsApp and collection service - we will be sure to pass this feedback on. We look forward to your returning custom in the future. Kind regards Dunmow Team

“Excellent service, very professional, knowledgeable and friendly staff (Catherine Underdown). Would recommend”

Helpful Report

Hi Debbie, Thanks for taking the time to leave us a positive review! We are delighted to hear your feedback on using our services. We always aim to deliver a professional, friendly and efficient service and we are so pleased to hear this was your experience. Many thanks, Dunmow Team

“Great communication, great service would recommend to friends and family. Will definitely use again. Keep up the great work....”

Helpful Report

Hi Emma Thanks for taking the time to leave us a positive review! We are thrilled to hear you found our team to deliver a great service with great communication. We will be sure to pass on your feedback. We look forward to your returning custom in the future. Kind regards, Dunmow Team

“Very easy to order, professional and efficient. will certainly use again!”

Helpful Report

Hi Fiona Thank you taking the time to leave us a positive review! We are so pleased to hear you found our service to be professional and efficient, and thrilled to hear you would use our services again. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The best Skip Company I've used. Making the booking online was easy, straight forward and simple. Photos to show the size of skip compared to a vehicle very useful. Ordered and paid online. Skip was delivered on time, early in the morning, on the agreed date. No hassle. Driver was smart and dressed extremely appropriately, with PPE for the job. Very polite and well mannered. Returned the skip earlier than expected but Dunmows was more than happy to assist. Easy to get hold of on WhatsApp and phone. Was excellent in responding to WhatsApp messages. Glad they are modern. Picked up the skip, no hassle. Driver well mannered and dressed professionally for the job. Cannot thank enough. Great company, amazing service, brilliant team work and can tell that they look after staff and customers.”

Helpful Report

Hi Mrs Lau, Thank you so much for taking the time to leave us such a great and informative review! Firstly, we are so pleased to hear you found our online illustration photos and process to be helpful and very straight forward. We will be sure to pass on your feedback on the delivery and collection of your skip to our delivery team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service. Really easy to book and an efficient and reasonably priced way to dispose of smaller items. Will definitely use the Man & Van service again.”

Helpful Report

Hi Mark, Thank you for taking the time to leave us a 5 star review! We are so pleased to hear you were happy with our Dunmow man with a van service - we will be sure to pass this feedback back to the team. We look forward to your returning custom in the future. Kind regards, Dunmow Team

“Dealt with Cat on WhatsApp and got my stuff collected that afternoon. Very quick service.”

Helpful Report

Thank you for taking the time to leave us a positive review! We are pleased you found our service to efficient and quick. We will be sure to pass on your feedback to the team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Really prompt service, the guys were very polite and got through the work quickly. Fair pricing and wouldn't hesitate to recommend.”

Helpful Report

Thank you for taking the time to leave us a 5 star review! We are thrilled to hear your feedback on using our service. We stride to deliver a prompt and friendly service and are pleased this was your experience with us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great customer service over the phone, friendly and informative. Really easy method of ordering a skip, you order which one you want and they take payment over the phone. Price was better than anticipated, delivery/collection early in the day. Have ordered 2 skips now and will be ordering a 3rd very soon! You have the skip for 2 weeks which is great if you have a load of stuff to throw out!”

Helpful Report

Hi Helen Thank you for taking the time to leave us a great review. We are so pleased to hear your positive experience with our customer service team. We always aim to deliver a professional and prompt service and thrilled to hear this was your experience using us. We will be sure to pass on your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Team

“In over 30yrs of trading never come across a more professional and reliable skip service. Will not go any where else. Price is not the issue when all you need is for suppliers to do what they say they will do. Best ever service. Thanks you.....I have just ordered again!”

Helpful Report

Hi Steve Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear how happy you are with our service. We always aim to deliver a professional and reliable service, and it is so great to hear this was your experience with us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Helpful staff, prompt delivery and pick up, would definitely recommend. Prices reasonable.”

Helpful Report

Hi Celia Thank you for taking the time to leave us a great review. We are pleased to hear you found our service to be helpful and prompt. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Dunmow Group are so efficient. Ease of booking skips. Immediate confirmation. Normally can arrange next day delivery. It's a pleasure to ring them!”

Helpful Report

Hi Bernadette, Many thanks for taking the time to leave us a positive review. We are so pleased to hear your feedback and experience whilst using us was efficient and easy. We look forward to your custom again in the further. Kind regards Dunmow Team.

“Very efficient service. They were here and had removed the rubbish before I realised it. Also, it's good to see they will be recycling what they can.”

Helpful Report

Hello there, Thanks so much for taking the time to leave us a review, we really appreciate it! Our waste collection team work really hard to ensure the rubbish is removed quickly and efficiently. The hard work doesn't stop there, the team at our waste transfer site to ensure that all materials that can be recycled are. We'll be sure to pass your compliments on. Kind regards

“I emailed Saturday morning and my waste was collected on Monday morning. ! Much less money than I thought it would be! Spoke to Jake originally and he organised everything. The two men that collected our household waste were extremely helpful and friendly. Excellent and quick response. I would definitely use again and would have no hesitation in recommending the company.”

Helpful Report

Hello Carol, Thanks so much for taking the time to leave us a review, we really appreciate it! We're glad to see that you were pleased with our waste collection service. Our team work really hard to ensure a quick collection of our customers waste so that your home is clear of mess. We'll be sure to pass your compliments onto the team and look forward to working with you again in the future! Kind regards.

Dunmow Group is rated 4.9 based on 2,718 reviews