Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,845 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,845 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

Write Your review

Tell us how Dunmow Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dunmow Group 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great Service. Friendly driver!”

Helpful Report

Hi Tim, Thanks for taking the time to leave us a 5 star review and for the brilliant photo of one of our grab lorries. We are thrilled to hear you received a great and friendly service from our dedicated team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great customer care and focus. From the order to the actual grab driver doing the job the process was smooth and the staff really friendly and their advice very welcome. Particular thanks to Sam doing the order and the grab driver for his advice and care for doing a brilliant job.”

Helpful Report

Thank you for taking the time to leave us a great review! We are thrilled to hear your positive feedback from our friendly and helpful team to the smooth running of our services. We will be sure to pass on your feedback to our team. We looking forward to your custom again in the future. Kind regards, Dunmow Group

“Excellent service both at point of initial contact and throughout delivery and collect. Staff were polite and courteous and the delivery drivers were excellent - again polite and pleasant at all times. Would highly recommend.”

Helpful Report

Hi Neville, thank you for taking the time to leave us a 5 star review! We are thrilled to hear your feedback on our team from the booking process through to our drivers. We always aim to provide a professional, efficient and prompt service to our customers, so it is great to receive this feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Really good service, excellent communication and flexible to your needs. Highly recommend.”

Helpful Report

Hi Steve, thanks for taking the time to leave us a great review! We are so pleased to hear you received excellent communication from our friendly team here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Helpful and pleasant staff at the end of the phone - kept informed of delivery status - very pleased, would use again.”

Helpful Report

Thanks for taking the time to leave us a 5 star review Jo! We are thrilled to hear your feedback on our team at Dunmow Group. We always aim to provide our customers with excellent communication and service so it is great to hear your feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent customer service from all staff at Dunmow group. Highly reliable . Would recommend to anyone.”

Helpful Report

Hi Martin, thank you for taking the time to leave us a positive review. We are so pleased to learn our team at Dunmow Group to deliver such excellent customer service and we will be sure to pass on your great feedback. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service from start to finish. Well spoken, polite receptionist, and courteous and careful delivery/collection driver all for a competitive price. Definitely one of the premier companies in Essex.”

Helpful Report

Thanks for taking the time to leave us a 5 star review Tony! We are delighted to hear your experience with our lovely team here at Dunmow Group to be such a positive one and we will sure to pass on your feedback to them. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The booking was easy online and I was fully informed by email of delivery and collection dates. The truck operator was competent and polite with a very clean tidy truck and skip. The price was very competitive. It was a pleasure to deal with Dunmow Group and I fully recommend them for skip waste removal.”

Helpful Report

Hi Roger, thanks for taking the time to leave us a great review! We are thrilled to hear your feedback on using our online booking system. We will be sure to pass on your feedback to the drivers. Thanks for the business and we look forward to your custom again in the future. Kind regards, Dunmow Group.

“Delivered a little late but driver dropped it off where required, very polite and once full removed early.”

Helpful Report

Thanks for taking us the time to leave us a 5 star review! We apologise for the slight delay in delivering your ordered skip, however are so pleased to hear you were happy with our driver and collection service. We look forward to your custom again in the future. Kind regards, Dunmow Group team.

“Service has been awful, ordered online for next day but glitch in your system so informed would get skip 3 days later, didn’t turn up until a further day and now not collected on scheduled day until about 6pm but with me having to ring to ask.”

Helpful Report

“Very reliable and helpful and a very good cost. Would use again”

Helpful Report

Thanks for taking the time to leave us a 5 star review George. We strive to deliver the most professional, reliable and helpful service here at Dunmow Group so it is great to hear your feedback on how you found us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent service all round , will definitely use them again .”

Helpful Report

Thanks for taking the time to leave us a great review Caroline! We are thrilled you found our service to be excellent and that you'd happily use us again. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Good service. Rang up for information, was advised which size and cost. Booked it very easy over the phone and when it turned out we needed it a few days, it was no problem. Skip was placed here really easily where we asked it to go and now awaiting collection for it again all full up. Will use this company again for sure if we do need a skip again.”

Helpful Report

Thanks Debby for taking the time to leave us a 5 star review! We are so pleased to hear you found our friendly team in the office to be helpful and efficient in helping you arrange a skip. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent service, very good communication with booking office. Collection team were also very friendly and courteous. Would definitely recommend and use again myself.”

Helpful Report

Hi Karen, thanks for taking the time to leave us a 5 star review! We always aim here at Dunmow Group to provide our customers with a professional and efficient service with outstanding communication so it is great to hear this was your experience of using us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We always aim to provide our customers with the best possible service, so it is great to learn this was your experience of using us at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Very prompt and put the skip just where I wanted it”

Helpful Report

Many thanks for taking the time to leave us a 5 star review John! We are so pleased to hear you received a prompt service from our team here at Dunmow Group and that the drivers were able to deliver the skip in the position required, We look forward to your custom again in the future. Kind regards, Dunmow Team

“I ordered the skip online and then it was confirmed by email. Easy to use website and skips a good price. Not had it delivered yet it is due in a week's time.”

Helpful Report

Hi Belinda, many thanks for taking the time to leave us a 5 star review! It is great to hear your feedback on using our online booking system and that your found it to be user-friendly with competitive prices. We hope you are happy with the delivery of your skip arranged for next week. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Fabulous, prompt, clear, quick communication. Service quick, and accommodating to needs and requirements, all staff I have meant or communication with have been polite, patient, and more than helpful.”

Helpful Report

Thanks for 5 star review Collette! We are thrilled to hear you found our teams communication to be fabulous with our service being efficient and helpful. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service, excellent communication with the booking team and a well positioned skip by the driver”

Helpful Report

Hi Stuart, many thanks for taking the time to leave us a great review! We are thrilled to hear your feedback. We always aim to provide a professional, efficient and friendly service, so it is great to hear this is your experience of using us here at Dunmow Group. We look forward to your custom again in the future. Kind regards, Dunmow Team

Dunmow Group is rated 4.9 based on 2,845 reviews