Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,838 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,838 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very professional, efficient & friendly. Excellent service !”

Helpful Report

Hi Lisa, thanks for taking the time to leave us a 5 star review! We are so pleased you found our service to be prompt and efficient, with great customer service. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very simple to book online. Also very easy to make an adjustment to the order by telephone. Delivery was immaculate and the driver extremely friendly and re-assuraing. Strongly recommend.”

Helpful Report

Hi Eric, thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback on using our online booking system and that you found our drivers to be prompt and excellent. We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service: Easy to book on the website, great customer service when I called to ask a question. Every person who I spoke to - the person in the office and the deliverer and collector of the skip - was helpful, polite and friendly.”

Helpful Report

Hi Sandra, thanks for taking the time to leave us a 5 star review! We are so pleased you found our service to be prompt and efficient, with great customer service. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I was told I had the skip for 2 weeks but this got picked up after 10 days when I wasn’t home and the skip wasn’t full. When I sent an email I got told the skip was nearly full. I argued that it wasn’t fully full though and I hadn’t had the skip for the full 2 weeks. The answer was to purchase another one. I didn’t think that was fair as I had not had my time or skip size with the one I had ordered and so requested a smaller skip be sent back to fill with what I had left. I’ve had no response since. Poor!”

Helpful Report

Hi Mark, apologies for the confusion, the date the skip was collected was the date you have selected on our online booking website. We have since discussed this over the phone, and if you wish for any further help please give us a call 01245 466646. kind regards Dunmow group

“As usual drivers very polite and friendly and always happy to do there best”

Helpful Report

Thanks for taking the time to leave us a 5 star review! We are so pleased to receive such wonderful feedback - thank you! We are so pleased you found our service to be efficient and team to be helpful. We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service, simple and easy.”

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Hi Lewis , thanks for taking the time to leave us a great review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service!”

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Hi John, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service”

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Thanks for taking the time to leave us a great review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service. Prompt and professional.”

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Hi Matt, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I ordered the smallest skip that didn't look very big but I got in more than I thought. Also the drivers were very friendly when they dropped off and picked up”

Helpful Report

Hi Donna , thanks for taking the time to leave us a 4 star review! We are so pleased to hear your feedback on our drivers who were polite and professional and that our service was prompt. We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Easy to book, good process and drop off & pick up both on time.”

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Hi Matthew , thanks for taking the time to leave us a review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“First time using and will certainly use again. Great service. Highly recommended”

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Thanks for taking the time to leave us a great review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Skip was put exactly where I wanted to and collected on the correct date. They notified me when it was on its way and when the driver was on his way to pick it up.”

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Hi Annette, thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Easy quick and efficient”

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Hi Tom, Thanks for taking the time to leave us a great review! We look forward to your custom again in the future. Kind regards, Dunmow Group

“Very helpful people in the call centre, and polite helpful skip lorry drivers. Good company to deal with.”

Helpful Report

H, thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback on our customer sales team and drivers , and that you found our service to be prompt and efficient. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Delivered on time placed exactly where it was needed driver was polite and helpful excellent service”

Helpful Report

Hi Christine, thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback on our drivers who were polite and professional . We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Prompt and responsive”

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Thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Usual great service and reliability from Dunmow skips”

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Thanks for taking the time to leave us a great review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Good service”

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Hi Carpen , thanks for taking the time to leave us a 5 star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“I have to say having ordered several skips from Dunmow Group online over the last year, every delivery and collection has been as requested, and every driver has been very pleasant and friendly. One driver got stuck on our drive due to the gate automatically closing, and he was still polite on the phone. The drivers are a credit to the company. Communication via email and phone is easy and the online booking system is very simple to use. I would highly recommend Dunmow Skips.”

Helpful Report

Hi Rebecca , thanks for taking the time to leave us a 5 star review! We are so pleased to hear your feedback on our drivers who were polite and professional and that our service was prompt. We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,838 reviews