Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,714 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,714 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Dunmow Group 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“An all round excellent service, fast friendly & efficient.”

Helpful Report

Thank you for taking the time to leave us a 5-star review! We are so pleased to hear you found our services to be excellent, efficient and friendly. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Great service delivered on day requested and collected on day requested. Communication brilliant kept me updated on delivery and collection. Thoroughly recommend. Thank you”

Helpful Report

Thank you for taking the time to leave us a 5-star review Ann! We are thrilled to hear your feedback on using our services here at Dunmow Group. We work hard to ensure our customers feel well communicated with, so it is great to hear this was your experience. We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Great efficient service. Highly recommend”

Helpful Report

Thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future, Kind regards, Dunmow Group.

“Ordered for a Saturday. Not able to deliver due to staff shortage. Offered for Monday but had organised clearing garden and garage for Saturday and Sunday too, so not a great experience.”

Helpful Report

Firstly thank you for taking the time to leave us your honest feedback. We are sorry to hear about your experience with us and that we were unable to deliver the skip when you requested. I have passed on your feedback to our team, and we are working hard to avoid this happening again. We apologise for any inconvenience caused. Kind regards, Dunmow Group

“Excellent service from a reliable company.”

Helpful Report

Hi John, thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Your website advertises skip hire at up to 14 days but you have picked it up after 1 week without any notice (as far as I am aware) and we were not finished. Poor communication.”

Helpful Report

Hi Kit, Firstly thank you for taking the time to leave us your honest feedback. We are sorry to hear about your experience with us and that you felt communication was not adequate. We will look into this feedback and will ensure feedback to our team. We apologise for any inconvenience caused. Kind regards, Dunmow Group.

“Excellent service from the start would highly recommend them. The guy who dropped the skip off had a tricky space to put it in but was polite and cheerful. Nothing was too much trouble”

Helpful Report

Hi Sue, thank you for taking the time to leave us a 5-star review! We will be sure to pass this lovely feedback on to our friendly team. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very simple to order on line, seemless delivery.”

Helpful Report

Hi Mike, thank you for taking the time to leave us a 5-star review! We are thrilled to hear you found our online booking system to be very simple and our service to be seamless. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“The driver was friendly and put the skip just in the right place”

Helpful Report

Hi Colin, thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Everything went as planned with delivery and collection. Thank you”

Helpful Report

Thank you for taking the time to leave us a great review! We are so pleased everything went to plan on delivery and collection of your hired skip. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Excellent service dropped exactly the time they said”

Helpful Report

Hi Gavin, thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service helpful driver. Brilliant”

Helpful Report

Hi Andrea, thank you for taking the time to leave us a 5-star review! We are thrilled to hear you found our services to be great and our drivers to be helpful. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Easy to book online, driver asked where would we like the skip, even offered to place wood under the skip so the driveway would not be damaged!”

Helpful Report

Hi Justin, thank you for taking the time to leave us a 5-star review! We are thrilled to hear you found our online booking system to be user-friendly, and our drivers to be courteous and considerate. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very prompt response and coordinated delivery and collection. Both Driver’s were very friendly and attentive. Would definitely recommend and would use again”

Helpful Report

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear you found our services to be prompt and efficient, and our drivers to be friendly and attentive. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service. Recommended. Easy to book.”

Helpful Report

Hi Paul, thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Quick and easy to order a skip. Reasonable price and drop off/collection went well. Only recommendation would be an ETA as to when it will be delivered, but otherwise happy with the service.”

Helpful Report

Hi Jackie, thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Great service from Dunmow skips.The Driver that dropped the skip was Excellent as my road is narrow and I wanted skip placed in carport.After some great driving skills placed exactly where I wanted it.Said she had only been working for 3 weeks.I wasn't there for collection but taken away no problem.Great Communication from them about drop off and collection.Will use them again.”

Helpful Report

Hi Gavin, thank you for taking the time to leave us a 5-star review! We are thrilled to hear you found our services to be excellent and efficient and our skilled drivers were able to deliver the skip where required. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Second time using Dunmow Group. First class service, we would recommend this company and will be using them in the furtue.”

Helpful Report

Hi Mark, thank you for taking the time to leave us a 5-star review! We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Polite friendly staff and collection team. You are a credit to The Dunmow Group.”

Helpful Report

Hi Steve, thank you for taking the time to leave us a 5-star review! We will be very happy to pass on this great feedback to our friendly team - thanks. We look forward to your custom again in the future. Kind regards, Dunmow Group.

“Very happy with the service was delivered nice and early would defiantly recommend”

Helpful Report

Hi Vikki, thank you for taking the time to leave us a 5-star review! We are thrilled to hear you found our services to be efficient and we look forward to your custom again in the future. Kind regards, Dunmow Group.

Dunmow Group is rated 4.9 based on 2,714 reviews