Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,718 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,718 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Anonymous

Anonymous // 01/01/2019

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English

“Quick, easy, fast, clear ordering. Great communication throughout the whole process. Prompt delivery. Accommodating, helpful and polite delivery guy. Needed early pick up, was dealt with fantastically and fast. Using again with a second thought. Highly recommend.”

Helpful Report

Hi Collette, many thanks for taking the time to leave us a great review! We are thrilled to hear your feedback on using us at Dunmow Group. We always strive to deliver an efficient, user friendly and professional service to our customers and it is so great to hear this was your experience when using us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Arrived on time, reasonable cost and placed fuss free out of the way!”

Helpful Report

Thanks for taking the time to leave us a 5 star review Nicola. We are so pleased to hear you found our service to be efficient, reasonable and professional. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Excellent company, wouldn’t use anyone else. 100% reliable and staff are really helpful”

Helpful Report

Hi Andy, many thanks for taking the time to leave us a great review! We are so pleased to hear your feedback on using us here at Dunmow Group. We always aim to deliver a professional, reliable and efficient service to our customers and we are thrilled to hear this was your experience with using us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Did not deliver skip on the contracted date and failed to deliver it the next day at the time told. Dont bother with them, use a more reliable company”

Helpful Report

“Booked on line no problems, delivered on time by a friendly driver, good communication about collecting. Again collected by another friendly driver. No problems with this company. I would highly recommend and use again if needed without hesitation.”

Helpful Report

Hi Debi, Thank you for taking the time to leave us a lovely review! We are thrilled to hear your feedback on using our online system, and that our friendly team delivered and collected your skip efficiently. We look forward to your custom again in the future. Kind regards, Dunmow Team

“I have had three skips in succession and every delivery and exchange have been well managed by the office and excellent service from bc the drivers despite a small access issue. Would use them every time.”

Helpful Report

Hi Mike, Many thanks for taking the time to leave a great review! We are thrilled to hear your skips delivery and collections have been efficient and we were able to overcome the small access issue. We always aim to provide an excellent service to our customers and we are so pleased this was your experience. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Service excellent”

Helpful Report

Thanks for taking the time to leave us a 5 star review Trevor! We are so pleased to hear your feedback on using us, and that the service you received was excellent. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Yet again, Dunmow out perform all others, not only on price, but service. Booked a mattress collection yesterday, two pleasant and helpful chaps turn up today and its gone. £15 cheaper than anyone else who couldn’t do it for two weeks ! Well Done !”

Helpful Report

Hi Tom, thank you so much for taking the time to leave us a 5 star review! We are to pleased to hear your feedback on our efficient 'man with a van service' and will be sure to pass this on to the team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Right price, delivered very efficiently by a competent and cheerful operator driver in a clean and well presented truck. Their office kept me well informed by email. All in all a very good service.”

Helpful Report

Hi Roger, thanks for taking the time to leave us a lovely review! We are so pleased to hear your feedback on our friendly drivers. We strive to deliver the most professional and efficient service to our customers and it is great to learn this is the experience you had with us. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Have always used Dunmow Group for skips they are reliable reasonably priced and a friendly bunch of people from the office girls to the delivery drivers highly recommend them.”

Helpful Report

Hi Dawn, thanks for taking the time to leave us a 5 star review! We are so pleased to hear you found our lovely team to be friendly and that our service was reliable and reasonable. We will be sure to pass on your feedback to our team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Have used Dunmow for the last few lockdown house and garden tidy skips. Online system very efficient, everyone polite and drivers could not be nicer or more helpful. Whole process easy and no fuss. Would definitely recommend”

Helpful Report

Thanks for taking the time to leave us a brilliant review! We are so pleased to hear your feedback on our online booking system, and how polite and efficient you found our team at Dunmow Group. We will be sure to pass on the feedback. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Great service, quick delivery and collection. Highly recommended and will definitely use again, many thanks”

Helpful Report

Hi Matthew, thanks for taking the time to leave us an excellent review! We are thrilled to hear you found our service to be a great, efficient service with the delivery and pick up for your skip. We always aim to provide our customers with the best customer service. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Top top company very polite driver”

Helpful Report

Hi Paul, thank you for taking the time to leave us a 5 star review! We are so pleased you found our driver to be polite. We always aim to deliver the best possible customer service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Customer service excellent - delivery excellent”

Helpful Report

Thanks for taking the time to leave us a great review! We are thrilled to hear you found our customer service to be excellent and pleased with the delivery of your skip. We look forward to your custom again in the future. Kind regards, Dunmow Team

“I booked a dunmow skip online and made a mistake with dates. They were so pleasant and sorted it straight away. So happy with service. Will definitely use again.”

Helpful Report

Hi Lorraine, Thanks so much for taking the time leave us a 5 star review! We are so pleased our lovely, friendly team we were able to help you correct your mistake made on our online system. We always aim to deliver the most efficient and friendly customer service to our customers. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Super fast service. Friendly staff. Clear instructions. Highly recommend.”

Helpful Report

Hi Tara, Thanks so much for taking the time leave us a positive review! We are thrilled we were able to deliver your skip so promptly and efficiently. We praise ourself on our friendly team here at Dunmow Group, so it is great to hear your feedback was just this. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Very happy Lovely staff on pnone Very friendly driver who dropped skip off put it in exactly right place on the drive for my convenience So all good Due pick up tomorrow Thankyou”

Helpful Report

Hi Margaret, Thanks so much for taking the time leave us a 5 star review! We are pleased you found our lovely customer service team to be friendly. We will be sure to pass on your feedback to the drivers and to our customer service team. We look forward to your custom again in the future. Kind regards, Dunmow Team

“I have ordered 2 skips from the Dunmow group, and have rarely dealt with such professional, helpful and polite people. The drivers are absolutly excellent at point of delivery and collection. On the second occasion I made a mistake with the delivery location, thiswas quickly picked up by the helpful lady who telephoned me within the hour to confirm my requirements, and she quickly resolved the error that I had made, and without the slightest fuss. I would absolutly make the Dunmow Group my first choice for skip hire. Highly recommended.”

Helpful Report

Hi Paul, Thanks so much for taking the time leave us a positive review! We are delighted to hear your feedback on our professional, helpful and polite team here at Dunmow Group. We are so pleased that our team were able to resolve the error and be able to deliver your skip to you as soon as we could. We look forward to your custom again in the future. Kind regards, Dunmow Team

“Hassle free service and a great team all the way from order to delivery/ collection. No complaints”

Helpful Report

Hi Marcus, Thanks so much for taking the time leave us a 5 star review! Thanks for your feedback on our friendly team here at Dunmow Group. We are pleased to hear your experience from booking to collection of your hired skip was straight forward and hassle free experience. We look forward to your custom again in the future. Kind regards, Dunmow Team

“We had a skip for a couple of days brilliant service very friendly helpful staff we definitely hire a skip from these guys 👍”

Helpful Report

Hi Tracey, Thanks so much for taking the time leave us a positive review! We are thrilled to hear you were happy with our services and that our staff were helpful and friendly. We will pass this feedback on to them. We look forward to your custom again in the future. Kind regards, Dunmow Team

Dunmow Group is rated 4.9 based on 2,718 reviews