Dotmaison Reviews

4.8 Rating 2,027 Reviews
96 %
of reviewers recommend Dotmaison
4.8
Based on 2,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is an online Interior Luxury Homeware Store filled with a unique selection of breathtaking luxury home accessories for every area of your home. We focus on high quality home fashion designer brands to create an emporium filled with inspiring products, our aim being to help you to bring style and innovation to your home. Our brands include Calvin Klein Home, Hugo Boss Home, Ted Baker Home, Missoni Home, Tommy Hilfiger Home, Orla Kiely, Kate Spade and many more. We are particularly renowned for our extensive selection of Luxury Bedding and Bed Linen where our brand list includes, amongst many others, Descamps, Yves Delorme, Alexandre Turpault, Nina Ricci and Olivier Desforges . In addition we have a passion for Scandanavian Design and through our careful selection of brands such as by Lassen, Kahler, Normann Copenhagen, Ferm Living and Stelton we aim to share the best of Scandanavian and Nordic design with you.

Shopping in style has never been easier than here at Dotmaison. Established in December 2007, Dotmaison offers a great range of world famous brands as well as new up and fresh, emerging designers, each with the finesse and flair that it takes to be great. All our products have been specially selected by the Dotmaison team with two things in mind, innovative design and outstanding quality.

Dotmaison draws on the expert experience of contributors and journalists from Elle Decoration, You Interiors, Vogue and Sunday Times Magazine, allowing us to offer professional analysis and trend advice from all corners of the interiors world. We share our thoughts with you in our online magazine attempting to encourage and inspire you to great things for your home.

At Dotmaison, we truly adore all things design, even if it's not something we can sell. Dotmaison aims to be the premier provider of inspirational home furnishing products worldwide and to offer a reliable and friendly customer experience both online and through our pre and post sales telephone services. We are a family owned and managed business, we understand the importance of customer service and we will work tirelessly to provide the service which our customers deserve.

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Rapid delivery, good service, lovely product, competitive pricing
Helpful Report
Posted 7 months ago
I ordered some orla kiely cushions in the sale. Great price, great quality. Well packaged a d speedy delivery. Definitely recommend this shop
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Posted 7 months ago
I purchased a pair of Laura Ashley curtains. They were excellent value and they were delivered within days of ordering. Highly recommended.
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Posted 8 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with your purchase and we look forward to welcoming you back soon. Kind regards, The Dotmaison team.
Posted 7 months ago
I ordered an item that unfortunately had a manufacturing default of some kind so I emailed their Customer Relations Dept. And first thing the next morning Jessica got back to me and resolved the issue - after contacting the manufacturer, a replacement was sent out and two days later I had my lovely item delivered. Excellent service from Jessica and Dotmaison. I would have no hesitation in recommending this company.
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Posted 8 months ago
Very fast delivery. I ordered a firm living cushion which I’m very happy with. Delivery was prompt, dispatched the next day and arrived within two days after that using Royal Mail tracked. I would defiantly us Dotmaison again.
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Posted 8 months ago
Thank you for taking the time to leave us a review and thank you for the 5 stars! We're delighted your happy with the service we provide and we hope to see you again soon. Kind regards, The Dotmaison team!
Posted 8 months ago
Purchased some high quality wallpaper through Dot Maison. Piece was good and delivery made in time as expected for a non off the shelf item. Will use again
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Posted 8 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with your purchase and the service you received! We look forward to welcoming you back again soon! Kind regards, The Dotmaison team!
Posted 8 months ago
Fast efficient service with no problems at a great price.
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Posted 8 months ago
Thank you for taking the time to leave us a review, we're delighted you're happy with the service we provide! Kind regards, The Dotmaison team.
Posted 8 months ago
Great, quick delivery, happy with my ginkgo drum
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Posted 8 months ago
Dotmaison was a new find for me and I was delighted with the ease of ordering and swift delivery of my first order - I don't think it will be my last!! Thank you.
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Posted 8 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide! we look forward to welcoming you back soon! Kind regards, The Dotmaison team.
Posted 8 months ago
I have used this company quite a few times now and have always been happy with the products. They always update you with deliveries and the packaging is excellent. I would thoroughly recommend them.
Dotmaison 5 star review on 22nd August 2023
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Posted 8 months ago
Great products. Speedy delivery. Good service.
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Posted 8 months ago
Awful experience with Costumer Service.
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Posted 8 months ago
Genuine, branded Elizabeth Scarlett at competitive price and choice. Quickly dispatched and delivered - well packed and very happy with purchase!
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Posted 8 months ago
Extremely positive experience all round. Excellent price, super quick delivery and customer service lady fantastic when I had a query. I originally bought from them as they were offering the best price on the item I wanted. Now I would buy from them on the basis of a great customer experience.
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Posted 8 months ago
Dotmaison is a very efficient company. I received my order really quickly. I thought the price of my Orla Keilly duvet set was really competitive and I am very pleased with the whole experience.
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Posted 8 months ago
I ordered a clock and the price was the cheapest I found anywhere online. Unfortunately it arrived with a slight crack. The customer service team were absolutely superb at dealing with the exchange. Very quick response. Very professional. I’m very happy with the service I received!
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Posted 8 months ago
Great prodicts!
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Posted 8 months ago
Thank you for taking the time to leave us review , we're delighted you're happy with the products we have to offer! Kind regards, The Dotmaison team.
Posted 8 months ago
The cutlery was just as described happy with purchase
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Posted 8 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with your purchase! Kind regards, The Dotmaison team.
Posted 8 months ago
Delivered what I ordered on time with no difficulty
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Posted 8 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide! Kind regards, The Dotmaison team.
Posted 8 months ago
Excellent efficient, friendly company service. Super fast delivery. Highly recommended company to all. Thank you very much.
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Posted 8 months ago
Thank you for taking the time to leave us a review and thank you for the 5 stars! We're delighted you're happy with the service we provide and we look forward to seeing you again soon! Kind regards, The Dotmaison team.
Posted 8 months ago
Dotmaison is rated 4.8 based on 2,027 reviews