Dotmaison Reviews

4.8 Rating 2,042 Reviews
96 %
of reviewers recommend Dotmaison
4.8
Based on 2,042 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is an online Interior Luxury Homeware Store filled with a unique selection of breathtaking luxury home accessories for every area of your home. We focus on high quality home fashion designer brands to create an emporium filled with inspiring products, our aim being to help you to bring style and innovation to your home. Our brands include Calvin Klein Home, Hugo Boss Home, Ted Baker Home, Missoni Home, Tommy Hilfiger Home, Orla Kiely, Kate Spade and many more. We are particularly renowned for our extensive selection of Luxury Bedding and Bed Linen where our brand list includes, amongst many others, Descamps, Yves Delorme, Alexandre Turpault, Nina Ricci and Olivier Desforges . In addition we have a passion for Scandanavian Design and through our careful selection of brands such as by Lassen, Kahler, Normann Copenhagen, Ferm Living and Stelton we aim to share the best of Scandanavian and Nordic design with you.

Shopping in style has never been easier than here at Dotmaison. Established in December 2007, Dotmaison offers a great range of world famous brands as well as new up and fresh, emerging designers, each with the finesse and flair that it takes to be great. All our products have been specially selected by the Dotmaison team with two things in mind, innovative design and outstanding quality.

Dotmaison draws on the expert experience of contributors and journalists from Elle Decoration, You Interiors, Vogue and Sunday Times Magazine, allowing us to offer professional analysis and trend advice from all corners of the interiors world. We share our thoughts with you in our online magazine attempting to encourage and inspire you to great things for your home.

At Dotmaison, we truly adore all things design, even if it's not something we can sell. Dotmaison aims to be the premier provider of inspirational home furnishing products worldwide and to offer a reliable and friendly customer experience both online and through our pre and post sales telephone services. We are a family owned and managed business, we understand the importance of customer service and we will work tirelessly to provide the service which our customers deserve.

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Smooth process with the product sold at a competitive price compared to other websites. Item delivered in good time; I’ll be a returning customer!
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Posted 11 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide and we look forward to welcoming you back soon! kind regards, The Dotmaison team.
Posted 11 months ago
I ordered from Australia and I received my goods in three days. I was so happy with the range and service
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Posted 11 months ago
Excellent quality product great value highly recommended thankyou
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Posted 11 months ago
Thank you for taking the time to leave us a review, we're delighted you're happy with your purchase and look forward to welcoming you back soon. Kind Regards, The Dotmaison team.
Posted 11 months ago
The Laura Ashley curtains were a very good price. Free postage. They were packaged well and delivered quickly. What more can you ask.
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Posted 11 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide and look forward to welcoming you back soon! Kind regards, The Dotmaison team.
Posted 11 months ago
Fabulous 5*service!
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Posted 11 months ago
Thank you for taking the time to leave us a review , we're delighted your happy with the service we provide and thank you for the 5 stars! kind regards, The Dotmaison team.
Posted 11 months ago
Can’t fault them. Kept me up to date with order.
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Posted 11 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide! Kind regards, The Dotmaison team.
Posted 11 months ago
Great service, quick delivery
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Posted 11 months ago
Thank you for taking the time to leave us a review , we're delighted your happy with the service we provide! Kind regards, The Dotmaison team.
Posted 11 months ago
Efficient service
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Posted 11 months ago
Thank you for taking the time to leave us a review , we're delighted your happy with the service we provide. Kind Regards, The Dotmaison team.
Posted 11 months ago
Excellent product and delivery.
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Posted 11 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with your purchase and we look forward to welcoming you back soon. Kind regards, The Dotmaison team.
Posted 11 months ago
Great product at a good price quick delivery would highly recommend this company.
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Posted 11 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with the service we provide! Kind regards, The Dotmaison team.
Posted 11 months ago
Very happy with my purchase, great quality and arrived promptly. Thank you 😊
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Posted 11 months ago
Thank you for taking the time to leave us a review , we're delighted you're happy with your purchase and we look forward to welcoming you back soon! Kind regards, The Dotmaison team.
Posted 11 months ago
My first purchase from Dotmaison was a bed throw which turned out to be the wrong type of fabric for me. However, their service on delivery and refunding was excellent. They have a nice eclectic mix of homewares on their website and I may well take a look at other things in the future.
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Posted 11 months ago
Thank you for taking the time to leave us a review, we're delighted your happy with the service we provide and hope to see you back in the future. Kind regards, The Dotmaison team.
Posted 11 months ago
I am very pleased with my order! the duvet set i ordered is beautiful! the fabric feels a very good quality and the colour is perfect! delivery was was very quick! very impressed.
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Posted 11 months ago
Great company to order from, ordering was easy, items arrived quickly and well packaged.
Dotmaison 5 star review on 31st May 2023
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Posted 11 months ago
I have still not received my order which was a new baby present. The baby is now 3 weeks old !!!!
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Posted 11 months ago
We're sorry to hear there's been an issue with the delivery of your order, we've looked into this for you and can see the courier attempted to deliver however was unsuccessful therefore left a calling card. Your parcel was then delivered to a requested pick up shop however was never collected which resulted in the parcel being send back to us. We will reach out to you , to resolve the issue for you. Kind regards, The Dotmaison team.
Posted 11 months ago
All I can say is that Dotmaison are a dream to deal with. Their customer service is 1st class, professional, prompt and courteous. Harriet is a credit to the company! Highly recommended company, products and staff.
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Posted 1 year ago
Amazing products and service
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Posted 1 year ago
Thank you for taking the time to leave us a review , were' delighted you love what we have to offer and look forward to welcoming you back soon! Kind regards, The Dotmaison team.
Posted 1 year ago
Amazing service, I was expecting a long delivery time as the products were not coming from the UK but they came super quick and the delivery company kept in touch at every stage of the process!! I can’t recommend enough and will definitely purchase again… thank you for the excellent service 👍🏼
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Posted 1 year ago
Thank you for taking the time to leave us a review, we're delighted to hear you're happy with the service we provide! we look forward to welcoming you back soon! Kind regards, The Dotmaison team.
Posted 1 year ago
Beautiful set
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Posted 1 year ago
Amazing service
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Posted 1 year ago
Thank you for taking the time to leave us a review , we're delighted your happy with the service we provide and look forward to welcoming you back soon! Kind regards, The dotmaison team.
Posted 1 year ago
Dotmaison is rated 4.8 based on 2,042 reviews