Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Great service, and quick to return deposit.”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Excellent. The staff are helpful and prompt and the service is very good value.”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Very friendly helpful guys 5star service”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Excellent service”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“The van was in v good nick and pick up and drop off were smooth”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Always pre book on line, never had any problems as yet, then pick up from Yeovil branch, because my local branch at Wincanton is closed, but the Yeovil branch is very good polite friendly vans are always clean and tidy always a good service no complaints Continue as your are going regards Martyn Jones (Chill out somerset)”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“As very good and friendly service. Would definitely use again.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Brilliant service from all staff. Thank you”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Excellent service, clean and well maintained vehicles in a good range, really fast processing of refunds where due. Always happy folk to deal with on the phone and in person”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Very helpful and a good price”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Good vehicles clean staff were very friendly and helpful”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Excellent team in Weymouth, always got brand new car/van to drive so i feel spoil kid in chocolate factory and i treating the car like i own it so leave sparkle clean as i received it. I will always use your vans/cars when I needed.”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Booking Process, Collection and Return was straightforward. The vehicle handover could be improvedin two ways. Vehicle inspection at collection was not easy as vehicle was parked tightly against side and rear fence - I subsequently spotted two areas of damage after collection that made it necessary for me to return to depot. It would have also been heplful to have shown basic details of vehicle - fuel cap for example was not easy to locate. Vehicle was clean, tidy and performed well.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, I shall forward this onto our Yeovil Branch Manager to make sure he is aware of this as the vehicle should have been moved for you to view the whole vehicle for inspection. Apologies for this. Dorset Vehicle Rentals

Posted 3 years ago

“Excellent service on pick up, fast and efficient . Drop out of hours again very straight forward. Would use again.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Good clean car, no issues. Pickup and drop-off was straightforward”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Good car and excellent service”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Very friendly and helpful, highly recommended”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Fine thank you. Service good and cheerful. Booking on line could be better, it failed at the end three times during my three last hires, but was rescued on the phone without losing the discount.”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager & have the website looked into. Apologies for this. Dorset Vehicle Rentals

Posted 3 years ago

“Great friendly team, everything ready and waiting for me and all paperwork done swiftly. Easily cheapest van rental in the area would definitely use again.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Outstanding service, the van was spotless, we were given lots of guidance about how to operate it (where the lights were, how to use the windscreen wipers, how to adjust the seats etc) and having the option to drop the van back after hours and leave the keys in the key safe was really helpful to us. Thank you.”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews